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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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1452 results found

  1. Would allow calling functionality to the CRM.

    1 vote
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  2. I am requesting an option to sync RC with Salesforce so, that all of the contacts from Salesforce (Jungo) sync with RC automatically as added. To do this as an import periodically is timely but, if able to sync automatically just as you are able to call from RC via Jungo, it would only make sense that the contacts would automatically sync to RC app as well. Thank you Chris

    30 votes
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  3. Watch party, integrate Steaming apps into the product and people from anywhere watch together be it games, movies and shows.

    1 vote
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  4. If you decide to use Microsoft Teams interface with Direct routing , 911 nomadic no longer works. But Teams can pass the data to Ring Central or other direct routing connection in case of 911 call. Without it Teams as a client is useless and shouldn't be sold.

    2 votes
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  5. 1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  6. Why is there no RingCentral for Outlook plugin for Mac.

    4 votes
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  7. As you already integrate with Zoho CRM, Zoho Desk, Zoho Recruit, Zoho Bigin, Zoho Mail, Zoho Cliq, it seems like a natural progress to support archive to Zoho WorkDrive, as usually when customer use Zoho apps, they are typically invested in the whole Zoho platform of apps.

    3 votes
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  8. Many customers need integration EPIC.

    13 votes
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  9. The request is for a click to dial feature for the RC for Google Chrome extension.

    5 votes
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  10. Requesting feature to sync MS teams Call logs to RC call logs , so that whatever settings has beens set to MS teams will also tell the Call logs from RC call logs, for example user from MS teams placed status to dnd and all calls should be routed to voicemail as he sets settings to MS Teams allow voicemail, which means RC system and call logs will detect the MS teams app that user was on DND and the call logs of RC system should be showing sent to voicemail and not call connected.

    2 votes
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  11. We are a dental office using Care Stream Dental Practice Works and would like our software to integrate with RingCentral so we can import cell numbers and appoint date & time without having to type all this information.

    1 vote
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  12. My company transfers our calls to different partners, let's say in this case Company 1 and Company 2. I want to be able to call ONE RC number and yoru system decides what company the call would be transferred to based on rules and parameters I set within Company 1 and Company 2. Examples of the rules or parameters would be Hours of Operations, State the company works in, amount of leads I want to send this specific copmany (ie. 1 leads per hour or 10 leads per day, 100 leads per month). Company 1 and Company 2 SHOULD be…

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  13. There is a quick action in the mobile app to call with Ringcentral. It doesn't work. The call should be logged to SFDC after the call complete, with the same functionality as the desktop browser version.

    7 votes
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  14. I'm listening to the /account/~/extension/~/message-store/instant?type=SMS webhook events, to obtain inbound text messages per extension. I have ALL extensions on my account coming into one endpoint.It'd also follow a 'standard' thats close to the Telephony events.Current:"body": { "id": "{sms id}", "to": [{ "phoneNumber": "{my phone number}", "name": "{my name}", "location": "{approx phone location}", "target": true }], "from": { "phoneNumber": "{their phone number}", "location": "{approx phone location}" }}Idea/Proposal:"body": { "id": "{sms id}", "to": [{ "extensionId": "{my extension id}", <---- just need add this "phoneNumber": "{my phone number}", "name": "{my name}", "location": "{approx phone location}", "target": true }], "from": { "phoneNumber": "{their phone…

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  15. Club Ready is POS and CRM for many fitness brands. Other texting platforms integrate

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  16. I am a chronic care nurse and I call the same people every month. Is there or could there be a way for me to plug the patient's name, phone number, chart #, and time of call in a task? I would like to use the task section to build my patient list for the month so that I don't have to use a paper weekly/ monthly planner. Maybe high light the phone number and RingCentral can dial the call?I bill for my service as a chronic care nurse so once I build my panel for the month I can…

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  17. increase sales productivity while providing a better experience for customer

    1 vote
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  18. We could set expectation as to when they will receive a reply. Patients seem to think someone is answering their text messages 24/7. They get upset if they are replied to quickly. It is only during office hours.

    1 vote
    Planned  ·  0 comments  ·  Other  ·  Admin →
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  19. Boulanger has a need to integrate a phone contact list. This will be for vendors, partners, other stores etc.The need here is to provide all RC users with an external contact list. Those contacts are not RC users. Two solutions are possible : 1 - either integrate a flat file so that each user is able to retrieve this list. But then this could lead to discrepancies : all users may not upload the file or when a number changes or a contact changes then this file need to be re uploaded.2 - the second solution would be to have…

    11 votes
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  20. You have several other CRM/Collaboration softwares. I would like to suggest Monday.com

    16 votes
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