← RingCentral Ideas

Settings and activity

84 results found

  1. Schedule Send

    21 votes
    Planned  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Amira commented  · 

    It would be great if we can send mass and SMS and at the same time it can be scheduled to send.

  2. Download the meeting recordings for users by an admin

    4 votes
    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
    How important is this to you?
    Amira shared this idea  · 

  3. dial-by-name feature from inside of the voicemail menu

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Amira shared this idea  · 

  4. User creation date

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Amira shared this idea  · 

  5. EXTENSION TO INCLUDE IN BULK UPLOAD

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Amira shared this idea  · 

  6. Adjust how missed calls are categorized for group calls

    474 votes
    60 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Amira commented  · 

    It would be best to have this call log result removed or just show as once and not multiple times if the call was answered from another device, as this confuse the admins who check the results.

  7. Transferring a call on the mobile app is a slow, multi-step process

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Amira shared this idea  · 

  8. Allow More Than 10,000 Contacts

    50 votes
    Under Review  ·  8 comments  ·  Phone & Messaging » Contacts  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Amira commented  · 

    The current limit is 10,000, much better if we could increase it especially if we have a lot of contacts to add.

  9. Data for Hold time when transferring a call.

    1 vote
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Amira shared this idea  · 

  10. Run report for 7 days but only the calls during specific hours.

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Amira shared this idea  · 

  11. simplified report for hunt group.

    1 vote
    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
    How important is this to you?
    Amira shared this idea  · 

  12. Easiest or fastest way to check if a number is being used or active.

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Amira shared this idea  · 

  13. A user must not be added to a call queue or given an admin role, to just have access with all queues reporting

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Amira shared this idea  · 

  14. Alternate Host

    12 votes
    Future Consideration  ·  3 comments  ·  Events & Video » Other  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Amira commented  · 

    What we are looking to accomplish is to have a way for other employees to login and start a meeting if by change the original host is unavailable.

  15. Bring back the option to keep app in foreground at all times

    14 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Amira commented  · 

    On RC App settings, what available just "Always show notifications when the app is in the foreground" It gets buried when I'm on the phone

  16. Call queue setup for individual users.

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Amira shared this idea  · 

  17. Call reports from frequent callers.

    2 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Amira shared this idea  · 

  18. Setting up Forwarding on the Deskphone itself

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Amira shared this idea  · 

  19. Call screening on RC Application.

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Amira shared this idea  · 

  20. Adding Local Vanity number.

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Amira shared this idea  · 
2 4 5