Settings and activity
87 results found
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258 votesUnder Review ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!
In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.
An error occurred while saving the comment An error occurred while saving the comment 
Angela Dasigan
commented
but audit trail only gives me 180 days
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2 votesUnder Review · 0 comments · Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams · Admin →Angela Dasigan
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1 voteAngela Dasigan
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2 votesAngela Dasigan
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646 votesAngela Dasigan
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2 votesAngela Dasigan
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2 votesAngela Dasigan
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1 voteAngela Dasigan
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6 votesAngela Dasigan
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3 votesUnder Review · 0 comments · Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams · Admin →Angela Dasigan
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1 voteAngela Dasigan
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16 votes
An error occurred while saving the comment Angela Dasigan
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when we create new users and send the invite, it typically expires in 24 to 48 hours, is there a way to extend this time?
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95 votes
An error occurred while saving the comment Angela Dasigan
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ability to access call recordings beyond 90 days
An error occurred while saving the comment Angela Dasigan
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Ability to retrieve call recordings beyond 90 days
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56 votes
An error occurred while saving the comment Angela Dasigan
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Access & listen to call recordings beyond 60 days
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2 votesAngela Dasigan
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15 votesAngela Dasigan
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1 voteAngela Dasigan
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1 voteAngela Dasigan
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2 votesAngela Dasigan
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1 voteAngela Dasigan
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If it is signed in to the app, we cannot see it on the audit trail, but if it is accessed on the web portal, it should be showing in the audit trail. It will not show on the audit trail if it is a successful sign in the RingCentral desktop/web app.