Settings and activity

38 results found

1. RingCentral App for Apple Watch

   47 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Jun 17, 2024

2. Archiving call recordings made prior to installing archiver

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Jun 11, 2024

3. Improve the overall expereince of National and International whitelisting

   58 votes

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   6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   We appreciate your feedback everyone. This is actively being looked into by our Fraud, Risk and Security team, along with our Account Management Teams. You'll start to see improvements over the next couple of months!

   AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Jun 11, 2024

4. Archiver Disconnect Notifications

   29 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Jun 11, 2024

5. Enable Archiver Audit Trail Timestamps

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Jun 11, 2024

6. Option to opt-out automated RingCentral Application Survey.

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Jun 10, 2024

7. Shared SMS were multiple users can receive and send SMS on specific number

   795 votes

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   164 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!

   
   

   To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.

   
   

   Thank you! 

   AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  May 31, 2024

8. Paging Group Device to Receive Page increase to 65 Devices

   36 votes

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   Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  May 24, 2024

9. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

   297 votes

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   Planned  ·  96 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  May 24, 2024

10. Seen Messages in RC app

    22 votes

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    7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  May 23, 2024

11. No pop-up recommendation to send an invite to download and use RingCentral to Contacts that are non-RingCentral users

    6 votes

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    1 comment  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Delete…  ·  Admin →
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    AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) shared this idea  ·  May 22, 2024

12. Add the function to delete an entire text conversation with another RingCentral user.

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  May 16, 2024

13. Assign users to multiple sites

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Apr 15, 2024

14. Add an attachment (files, images, etc.) using HVSMS

    7 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) shared this idea  ·  Jan 31, 2024

15. Smart Routing Caller ID Number using Embedded App

    8 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    AdminAlfrie Nava (Technical Customer Support Specialist 2, RingCentral) shared this idea  ·  Feb 12, 2024

16. Group Text Messaging

    86 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Removal of "tips" popups

    16 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Salesforce Call Barging CTD(click to dial)

    4 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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