Settings and activity

35 results found

1. Set password expiration in the Admin Portal.

   4 votes

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   0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   AdminAlfrie (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Dec 10, 2024

2. Show Caller number when specific extension will transfer the call to another extension

   23 votes

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   Under Review  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   AdminAlfrie (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Nov 26, 2024

3. Consolidate Extensions and park locations on the pop-out version of the HUD.

   13 votes

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   New  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   AdminAlfrie (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Nov 15, 2024

4. Group text for incoming SMS to main number

   36 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   AdminAlfrie (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Nov 11, 2024

5. send voice notes instead of text

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   AdminAlfrie (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Oct 24, 2024

6. Increase Retention Period for Sent Faxes

   67 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   AdminAlfrie (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Oct 22, 2024

7. Color Themes in the RingCentral App for Dark Mode

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   AdminAlfrie (Technical Customer Support Specialist 2, RingCentral) commented  ·  Oct 14, 2024  ·  Edit…  ·  Delete…

   User: ignat@business-class.com
   Feedback: More option of themes for Mobile app like the desktop application.

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   AdminAlfrie (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Oct 14, 2024

8. Hud should display the name of the receiver of the call accepting the forwarded call in a ring group or in a call forwarding from a user ext

   8 votes

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   1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   AdminAlfrie (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Oct 7, 2024

9. HUD List Vertical Format vs Horizontal Format option

   32 votes

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   New  ·  7 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   AdminAlfrie (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Oct 1, 2024

10. Add Filter for Call Log and Analytics

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    AdminAlfrie (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Sep 18, 2024

11. Enhanced Error Indication for Faxing Failures in Call Logs

    5 votes

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    1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    AdminAlfrie (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Sep 12, 2024

12. Increase SMS storage above the current 5000 message limit.

    31 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    AdminAlfrie (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Sep 3, 2024

13. Call and Text Icons to External Contacts from Call History

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    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    AdminAlfrie (Technical Customer Support Specialist 2, RingCentral) shared this idea  ·  Aug 26, 2024

14. Prevent incoming calls when on a video call or meeting

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    AdminAlfrie (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Aug 22, 2024

15. Audio Tone when a call disconnects

    55 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    AdminAlfrie (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Aug 22, 2024

16. Make Apple airpods more compatible with RC app

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    AdminAlfrie (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Aug 12, 2024

17. Closed Captions Permanently On

    3 votes

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    Under Review  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    AdminAlfrie (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Jul 31, 2024

18. RingCentral App for Apple Watch

    32 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    AdminAlfrie (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Jun 17, 2024

19. Archiving call recordings made prior to installing archiver

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    AdminAlfrie (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Jun 11, 2024

20. Improve the overall expereince of National and International whitelisting

    52 votes

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    6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    We appreciate your feedback everyone. This is actively being looked into by our Fraud, Risk and Security team, along with our Account Management Teams. You'll start to see improvements over the next couple of months!

    AdminAlfrie (Technical Customer Support Specialist 2, RingCentral) supported this idea  ·  Jun 11, 2024