← RingCentral Ideas

Settings and activity

139 results found

  1. include the caller's phone number in the call log details on the mobile app.

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  2. show the number on the call history screen

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  3. Device History Log in Admin Console

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  4. SMS Spell Check

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  5. Admin control on AI notes - disable or enable automatic AI notes in Admin portal or Templates

    42 votes
    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  6. Auto-Disable iPhone Integrated Calling for RingCentral App upon Uninstallation

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  7. Cold transfer should show who transferred the call

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  8. Change Outbound Caller ID in bulk for all extension options

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  9. Mac address reports for devices

    5 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  10. Multiple Voicemail Greetings

    194 votes
    Future Consideration  ·  50 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  11. Allow option to record inbound calls but not internal calls (extension to extension)

    65 votes
    Under Review  ·  8 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  12. Edit profile picture on admin portal

    19 votes
    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  13. Ability for super admin to turn off settings on the RingCentral phone app., especially turning off the ads Ringcentral phone product alerts

    14 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  14. Multisite - support for 'site' contacts Directory limited, not entire company

    21 votes
    New  ·  2 comments  ·  Phone & Messaging » Contacts  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  15. Add 'License' column to in User List download from Service Web

    10 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  16. Disable "AI is taking notes" when on call

    147 votes
    36 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    Craig supported this idea  · 

  17. Ringless Feature - Whereas advertisement of the company can be sent through voicemail (direct to voicemail) to their recipients.

    35 votes
    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  18. Ability to send report via email immediately.

    3 votes
    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  19. RingCentral Toll Free number service monitoring up and down status

    2 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  20. Soft client registration report

    2 votes
    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 
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