← RingCentral Ideas

Settings and activity

120 results found

  1. Soft client registration report

    2 votes
    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
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    Craig supported this idea  · 

  2. different export file formats for the same report gives different data - what shouldn't be

    14 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Craig supported this idea  · 

  3. Make report cover sheets consistent across PDF, XLS and CSV outputs

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Craig shared this idea  · 

  4. Live report access for users that is not a Super Admin

    15 votes
    2 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Craig supported this idea  · 

  5. allow administrators to edit all live report, public and private

    12 votes
    3 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  6. Grant access to super admins to view active subscriptions for our end users

    7 votes
    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Craig supported this idea  · 

  7. Saved Performance reports and Subscriptions can only be accessed by the user who created them

    24 votes
    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  8. Analytics data manually refresh or change frequency

    10 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  9. Share Performance Reports and Subscriptions with other Admin users

    9 votes
    2 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  10. Report Subscription Customization

    3 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Craig commented  · 

    We'd like to be able to set the subject line as well to make it easier for employees to find particular reports. "Is this the list of 911 calls last month or a different list? I can't tell from the subject line, I have to either search my inbox for a string or open every email from this sender". Even if the subject line defaulted to the name of the report it would be better than all scheduled reports coming with the same subject line.

    Craig supported this idea  · 

  11. Have 911 call information on the Analytics page

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  12. Allow portal access to change configuration file

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Craig supported this idea  · 

  13. Option for the admin to view who disconnected the call

    28 votes
    Under Review  ·  6 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Craig supported this idea  · 

  14. Ability for Super Admin to remove or hide Fax, Video, Messages and Text feature for standard users

    11 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Craig supported this idea  · 

  15. Attribute Mapping | Active Directory

    27 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Craig supported this idea  · 

  16. 911 phone location down to the specific desk/office

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Craig supported this idea  · 

  17. Allow 911 Alert Recipients to Listen to 911 Call

    7 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Craig supported this idea  · 

  18. Audit Trail Enhancements

    207 votes
    64 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Craig supported this idea  · 

  19. Improve "Security Notice from RingCentral" Emails

    43 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Craig supported this idea  · 

  20. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    159 votes
    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Craig supported this idea  · 
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