Settings and activity
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4 votesAlber
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2 votesAlber
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1 voteAlber
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4 votesAlber
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14 votesAlber
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225 votes
The Position in Queue, Estimated Wait Time, and Callback features are now available — helping reduce missed calls and improving customer experience by allowing callers to press 1 for a callback while keeping their place in line. 🙌
This feature is enabled for Ultra and Ultimate packages across all RC and Partner brands.
Learn more here:
Managing greetings, wait messages, and music settings for call queues.
Alber
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1 voteAlber
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3 votesAlber
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1 voteAlber
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4 votesAlber
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3 votesAlber
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6 votes
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6 votes
An error occurred while saving the comment Alber
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We are requesting if there is a possibility to have the custom hold music not play the music from the beginning everytime we put the customers on hold.
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1 voteAlber
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The ability to add RingCentral phone number on Billing Contact Information as there are some customers who are outside of the United State and they do not have any other number.