Hold Recording Should Resume Rather Then Restart
We have a professional hold recording that talks about our business and our products. On our traditional on-prem system the MP3 would resume where it left off for each hold rather than restart. This is highly preferrable. The hold recording shouldn't restart from the beginning each time.
5
votes
David
shared this idea
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Alber
commented
We are requesting if there is a possibility to have the custom hold music not play the music from the beginning everytime we put the customers on hold.