Settings and activity

75 results found

1. ring ex verbal prompt or whisper - option to turn off

   9 votes

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   0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   Stephen supported this idea  ·  Jun 4, 2024

2. Allow Dialer to be moved out the RC App window.

   10 votes

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   Implemented  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Stephen supported this idea  ·  May 23, 2024

3. Analytic App that could be run on a laptop connected to the customers LAN. This program would analyze and verify that all necessary para...

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Stephen shared this idea  ·  Jul 5, 2022

4. Allow ANY email to be added to Glip as a conversation end point. Not JUST those on a Glip allowed list.

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Stephen shared this idea  ·  Apr 4, 2022

5. Block callers from Exchanges within area codes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Stephen shared this idea  ·  Apr 4, 2022

6. Add AI criteria

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Stephen shared this idea  ·  Oct 10, 2022

7. Add languages to RC Video closed captioning options

   5 votes

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   Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Stephen shared this idea  ·  Jun 2, 2021

8. Independent login/logout for desk phone and RC app for call queue members.

   6 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Stephen shared this idea  ·  Apr 5, 2022

9. Call queue button on phone set.

   6 votes

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   1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Stephen shared this idea  ·  Feb 16, 2024

10. ezlynx CRM integration

    3 votes

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    Future Consideration  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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11. EZLynx Integration

    8 votes

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    Under Review  ·  4 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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12. MFA Validation

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. Remove missed call from queue members if answered

    218 votes

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    29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Learn more about this feature here.

14. Call Screening Audio Prompt

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Message Layout

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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16. block incoming caller ID

    44 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Use the app in conjunction with a physical phone

    160 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This feature is currently in open beta and available for all!

18. HUD Features

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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19. Set Intercom Feature In Bulk.

    63 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Auto-removal from Queue if call is missed (user forgot to log out of queue while away).

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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