← RingCentral Ideas

Settings and activity

172 results found

  1. Embed agent into RingEX

    49 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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  2. Tiered Dispositions

    6 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  3. Corporate Directory - External contacts

    19 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  4. Forced account codes for outbound dialing

    34 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  5. Expand Composability - Remove Fax icon across RC apps (Phone desktop app, RCApp, Mobile)

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  6. Enable/Disable OnDemand Call Recording by user (not system wide)

    72 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Reduce the Desktop Real Estate Required for the RC App

    35 votes
    Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  8. Ability to remove/hide users from the directory/contact list

    62 votes
    Planned  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Allow supervisor to move agent into available status.

    13 votes
    Implemented  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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  10. WebRTC for SalesForce

    41 votes
    Implemented  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  11. Create threads from messages

    147 votes
    14 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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  12. A Group Calendar and a separate tab Calendar

    16 votes
    Planned  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
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