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  1. 1 vote

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    Lara Abarquez shared this idea  · 
  2. 1 vote

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    Lara Abarquez shared this idea  · 
  3. 206 votes

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    Lara Abarquez supported this idea  · 
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    Lara Abarquez commented  · 

    When a call rings a Call Queue and a user picks up.
    The call is tagged as a missed call, on devices that are not the ones that answered. In clients business, they call back clients numbers that are listed as missed call. They end up calling back clients that were already assisted.

  4. 12 votes

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    Lara Abarquez supported this idea  · 
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    Lara Abarquez commented  · 

    Carrier Provider information in the SMS log to whom they are sending it to. Given that T-Mobile and AT&T have imposed limits on message sending per day, it would help them ensure that they haven't exceeded the daily capacity.

  5. 20 votes

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    Lara Abarquez supported this idea  · 
  6. 3 votes

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    Lara Abarquez supported this idea  · 
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    Lara Abarquez commented  · 

    Verizon Accounts also do not have this kind of feature since it is also under Biz environment.

    UID: 175626108

  7. 4 votes

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    Lara Abarquez shared this idea  · 
  8. 6 votes

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    Lara Abarquez commented  · 

    Option to disable internal call recording announcement

  9. 4 votes

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    Lara Abarquez shared this idea  · 
  10. 3 votes

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    Lara Abarquez shared this idea  · 
  11. 3 votes

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    Lara Abarquez shared this idea  · 
  12. 1 vote

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    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Lara Abarquez shared this idea  · 
  13. 196 votes

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    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

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    Lara Abarquez commented  · 

    Admin User would like to have the capability to view the login information such as email address that his user utilizes for logging in to the RC platform whether its on the RC app or service portal

  14. 3 votes

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    Lara Abarquez commented  · 

    CUSTCOM-I-11494The customer would like to improve the hold time limit using the RingCentral Mobile App.Unlike on the RingCentral Desktop App, no time limit on how long they want to place the call on hold without auto disconnecting the call.The customer tested the hold time limit for their iPhone and Android phone and after 5 minutes of holding time the call is automatically disconnects.

  15. 5 votes

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  16. 7 votes

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  17. 26 votes

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  18. 5 votes

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  19. 10 votes

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  20. 35 votes

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