Settings and activity

44 results found

1. Granular Role Permission to Hide/Disable Voicemail "Share" Button

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Lara Abarquez shared this idea  ·  Jun 30, 2026

2. Adding the Remote Control Support for RingCentral Video Meeting using RingCentral App web version.

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   Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Lara Abarquez supported this idea  ·  Jun 29, 2026

3. Allow a Site Number to be used for group SMS, with a setting to specify a Call Queue to handle calls and SMS for that Site Number

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lara Abarquez supported this idea  ·  May 6, 2026

4. PRESENCE REPORT

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lara Abarquez supported this idea  ·  Apr 24, 2026

5. ALLOW DRUG NAMES TO BE SENT VIA SMS

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lara Abarquez supported this idea  ·  Apr 23, 2026

6. Ability to Toggle the "All-new RingCentral Video Meetings" Feature Account-Wide

   6 votes

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Lara Abarquez shared this idea  ·  Apr 8, 2026

7. Filter download user list

   26 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lara Abarquez supported this idea  ·  Mar 12, 2026

8. Separate Permission for Voicemail-to-Text

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lara Abarquez shared this idea  ·  Feb 26, 2026

9. Export phone numbers including serial numbers for desk phone

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lara Abarquez supported this idea  ·  Feb 12, 2026

10. A call queue permission level that grants users access to view analytics reports for specific call queues while preventing any modifications

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Lara Abarquez shared this idea  ·  Nov 4, 2025

11. IVR Feature: Pre-pend a message/greeting on the IVRs then resume

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lara Abarquez supported this idea  ·  Sep 3, 2025

12. Add ability to remove post survey in RCV

    7 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Lara Abarquez supported this idea  ·  May 30, 2025

13. Allow the same user to be in both the primary call queue and the overflow call queue

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Lara Abarquez shared this idea  ·  Apr 8, 2025

14. Telus - Increase the limit from 4 free seats per user extension

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    0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Lara Abarquez shared this idea  ·  May 23, 2024

15. Option to disable or enable fax feature for the entire account in the Admin Portal

    5 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lara Abarquez shared this idea  ·  May 9, 2024

16. Remove missed call from queue members if answered

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    29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now live! Learn more about this feature here.

    Lara Abarquez supported this idea  ·  Apr 26, 2024
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    Lara Abarquez commented  ·  Apr 26, 2024  ·  Edit…  ·  Delete…

    When a call rings a Call Queue and a user picks up.
    The call is tagged as a missed call, on devices that are not the ones that answered. In clients business, they call back clients numbers that are listed as missed call. They end up calling back clients that were already assisted.

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17. SMS Report LOG required.

    17 votes

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    Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Lara Abarquez supported this idea  ·  Apr 26, 2024
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    Lara Abarquez commented  ·  Apr 26, 2024  ·  Edit…  ·  Delete…

    Carrier Provider information in the SMS log to whom they are sending it to. Given that T-Mobile and AT&T have imposed limits on message sending per day, it would help them ensure that they haven't exceeded the daily capacity.

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18. Spam and Robo Calls

    84 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lara Abarquez supported this idea  ·  Apr 8, 2024

19. Moving Billing Item to anther cost center

    4 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lara Abarquez supported this idea  ·  Mar 5, 2024
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    Lara Abarquez commented  ·  Mar 5, 2024  ·  Edit…  ·  Delete…

    Verizon Accounts also do not have this kind of feature since it is also under Biz environment.

    UID: 175626108

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20. Option on the mobile app to set the default text ID

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lara Abarquez shared this idea  ·  May 16, 2023