RingCentral should be able to identify and received AUTOMATIC INBOUND CALL from third party authenticator.
Acknowledging an automated call once answered by the recipient especially coming from 3rd party authenticator
7
votes
Lara Abarquez
shared this idea
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Joe
commented
There should be a toggle in the admin portal for permission (to slide a toggle bar) to allow or block robo calls. It would not allow the user level access, but only admins to unblock (to keep security locked down) and to provide extra protection for spam and robo calls. A use case; an HR dept with authentication codes from DIDs getting blocked form providers, should have the option to select allow/block so they can get a code to their desktop app or to mobile app.
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Ruel
commented
CX WANTS TO HAVE THE AUTHENTICATION CALLS FROM BANKSBE ALLOWED