Settings and activity
31 results found
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1 vote
Lara Abarquez
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1 voteLara Abarquez
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202 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now live! Learn more about this feature here.
Lara Abarquez
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10 votesLara Abarquez
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An error occurred while saving the comment Lara Abarquez
commented
Carrier Provider information in the SMS log to whom they are sending it to. Given that T-Mobile and AT&T have imposed limits on message sending per day, it would help them ensure that they haven't exceeded the daily capacity.
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18 votesLara Abarquez
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3 votesLara Abarquez
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An error occurred while saving the comment Lara Abarquez
commented
Verizon Accounts also do not have this kind of feature since it is also under Biz environment.
UID: 175626108
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3 votesLara Abarquez
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5 votesLara Abarquez
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4 votesLara Abarquez
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3 votesLara Abarquez
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3 votesLara Abarquez
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1 voteLara Abarquez
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1 voteLara Abarquez
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3 votes
An error occurred while saving the comment Lara Abarquez
commented
CUSTCOM-I-11494The customer would like to improve the hold time limit using the RingCentral Mobile App.Unlike on the RingCentral Desktop App, no time limit on how long they want to place the call on hold without auto disconnecting the call.The customer tested the hold time limit for their iPhone and Android phone and after 5 minutes of holding time the call is automatically disconnects.
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5 votes
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7 votes
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23 votes
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5 votes
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10 votes
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15 votes
When a call rings a Call Queue and a user picks up.
The call is tagged as a missed call, on devices that are not the ones that answered. In clients business, they call back clients numbers that are listed as missed call. They end up calling back clients that were already assisted.