← RingCentral Ideas

Settings and activity

10 results found

  1. Limit Repeating Text Messages

    5 votes
    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Paul Yamat commented  · 

    This is really helpful,

    Paul Yamat supported this idea  · 

  2. Automatically forward the call to voicemail when there are no available agents left in the queue.

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Paul Yamat shared this idea  · 

  3. Polycom VVX 311 Blueooth Compatibility

    1 vote
    0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Paul Yamat shared this idea  · 

  4. Provide visibility to customers into how many recorded calls they have in their account

    4 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Paul Yamat commented  · 

    Currently, we do not have an option to see how many call recordings on our detailed view tab. This will help our business to check which call recordings needs to be archived / retained to prevent data loss on our account.

  5. Set a specific extension for Intercom

    6 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  6. Caller ID name support on mobile numbers

    68 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. Outbound Automatic Voicemail Drop

    196 votes
    Future Consideration  ·  29 comments  ·  Phone & Messaging » Other  ·  Admin →
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  8. Add fillable line in Fax menu for person's name to auto-populate in Cover Page

    19 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  9. Give a reminder when calls are in Park

    73 votes
    Planned  ·  18 comments  ·  Phone & Messaging » Other  ·  Admin →
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  10. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

    184 votes
    12 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Paul Yamat commented  · 

    Hi, i have a client that wants to have the users to not have the ability to toggle it on or off as she is one of the administrators and does not want users to have that option. We have checked all call queue settings of the members to ( Not allow users to update their call queue status) but this does not work. Thank you!