Settings and activity

9 results found

1. Automatically forward the call to voicemail when there are no available agents left in the queue.

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Paul Yamat shared this idea  ·  May 4, 2023

2. Polycom VVX 311 Blueooth Compatibility

   1 vote

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   0 comments  ·  Phone & Messaging » Hardware  ·  Edit…  ·  Delete…  ·  Admin →
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   Paul Yamat shared this idea  ·  Jan 15, 2024

3. Show how many call recordings are currently on call logs detailed view.

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Paul Yamat shared this idea  ·  Feb 12, 2024

4. Set a specific extension for Intercom

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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5. Caller ID name support on mobile numbers

   33 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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6. Outbound Automatic Voicemail Drop

   150 votes

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   Future Consideration  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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7. Add fillable line in Fax menu for person's name to auto-populate in Cover Page

   19 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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8. Give a reminder when calls are in Park

   69 votes

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   Planned  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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9. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

   171 votes

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   12 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Planned for November 2024!

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   Paul Yamat commented  ·  Oct 11, 2021  ·  Edit…  ·  Delete…

   Hi, i have a client that wants to have the users to not have the ability to toggle it on or off as she is one of the administrators and does not want users to have that option. We have checked all call queue settings of the members to ( Not allow users to update their call queue status) but this does not work. Thank you!

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