Settings and activity

17 results found

1. Improve Recording Playback Audio Quality From Service Web

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Colin shared this idea  ·  Dec 20, 2024

2. Analytics - ability to add calls routed to message only extension or announcement only extension.

   35 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Colin supported this idea  ·  Jul 4, 2024

3. Could the "accept queue call" status be visible on all pages of the RC app or permanent visible

   55 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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4. Enable Multiple Group Managers

   20 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. Create a new user field to represent geographical location ("Country" or "Region")

   21 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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6. Add Department Field to User Templates

   36 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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7. Add admin setting - Turn off Camera for participants

   10 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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8. Make call queue numbers available as outbound caller ID numbers in User Settings templates

   49 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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9. Need to have a colour scheme for people with Colourblindness

   46 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Admin to be able to deny/allow individual users access to NG Numbers.

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Stop Queue Call from Ringing on Offline Users!

    45 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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12. Additional features For Zendesk Integration

    32 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminGeorge (Product Manager - Analytics, RingCentral) responded

    This feature has been released. Zendesk now has WebRTC and browser dialing and calling! 

13. Reduce the volume of the ringing tone when starting an RCV meeting to prevent it being too loud

    29 votes

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    Under Review  ·  3 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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14. Call Log - Enhancements

    47 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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15. The ability to turn on / turn off "Lateral extension dialing" within IVRs

    26 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Local French Dialling

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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17. "@" symbol recognition on French Keyboards

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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