← RingCentral Ideas

Settings and activity

19 results found

  1. call recording and csat scores

    6 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Colin supported this idea  · 

  2. edit transcripts

    10 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Colin supported this idea  · 

  3. Improve Recording Playback Audio Quality From Service Web

    12 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Colin shared this idea  · 

  4. Analytics - ability to add calls routed to message only extension or announcement only extension.

    35 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Colin supported this idea  · 

  5. Could the "accept queue call" status be visible on all pages of the RC app or permanent visible

    55 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  6. Enable Multiple Group Managers

    20 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Create a new user field to represent geographical location ("Country" or "Region")

    21 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  8. Add Department Field to User Templates

    36 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  9. Add admin setting - Turn off Camera for participants

    11 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  10. Make call queue numbers available as outbound caller ID numbers in User Settings templates

    52 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  11. Need to have a colour scheme for people with Colourblindness

    46 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  12. Admin to be able to deny/allow individual users access to NG Numbers.

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Stop Queue Call from Ringing on Offline Users!

    46 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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  14. Additional features For Zendesk Integration

    32 votes
    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  15. Reduce the volume of the ringing tone when starting an RCV meeting to prevent it being too loud

    29 votes
    Under Review  ·  3 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  16. Call Log - Enhancements

    48 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Admin →
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  17. The ability to turn on / turn off "Lateral extension dialing" within IVRs

    26 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  18. Local French Dialling

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  19. "@" symbol recognition on French Keyboards

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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