Settings and activity

11 results found

1. fax coverpage

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Edit…  ·  Delete…  ·  Admin →
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   Othello shared this idea  ·  Jul 15, 2024

2. Desk phones to have Shared Contacts Feature

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   1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Othello supported this idea  ·  Apr 15, 2024

3. Support Monitored Calls in Business Analytics

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   0 comments  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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   Othello shared this idea  ·  Mar 14, 2024

4. Disable call monitoring button or change the generic error message for call monitoring until the monitored party is connected to a live ...

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   0 comments  ·  Phone & Messaging  ·  Edit…  ·  Delete…  ·  Admin →
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   Othello shared this idea  ·  Nov 14, 2023

5. Ability to create meeting using "Meeting Info" and meeting will be listed in the App

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   Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Othello shared this idea  ·  Oct 6, 2021

6. Accessibility options for the visually impaired please.

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Othello commented  ·  Jul 12, 2021  ·  Edit…  ·  Delete…

   some customers are visually impaired and needs screen reader applications to work with. unfortunately, our app is not recognized by screen reader apps and our visually impaired customers are unable to use our RC App

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7. Give Admins ability to see/control users' Status in Service Web

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Othello commented  ·  Apr 8, 2021  ·  Edit…  ·  Delete…

   admins should be able to see RC App status in Phones and Devices via Service Web

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8. Ability to mark all unread SMS and voicemail messages read

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Othello commented  ·  Nov 12, 2020  ·  Edit…  ·  Delete…

   customer requests for an option to mark SMS read/unread

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9. Auto reply SMS to missed calls

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   Planned  ·  23 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Othello commented  ·  Jun 2, 2021  ·  Edit…  ·  Delete…

   Customer would like to have auto reply feature for SMS

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10. Remove missed call from queue members if answered

    206 votes

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    25 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Learn more about this feature here.

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    Othello commented  ·  Nov 7, 2020  ·  Edit…  ·  Delete…

    User will not get notified of a missed CQ call since the call was already answered by another member

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11. Ability to Enable call park timeout to Park Locations

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Othello shared this idea  ·  Jan 19, 2022