← RingCentral Ideas

Settings and activity

84 results found

  1. Add a 'Save' button on new Call Forwarding flow in Admin Portal

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Maria shared this idea  · 

  2. Different Call Recording Announcement settings per site

    18 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  3. Shared SMS were multiple users can receive and send SMS on specific number

    729 votes
    151 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

  4. Download SMS content

    79 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Lock email from end user updates

    26 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Bulk updates and creation of limited extensions

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Emergency dialing notification

    44 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  8. 911 Alert Routing

    72 votes
    3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Needs More Information  ·  AdminSeongho (Senior Product Manager, RingCentral) responded

    I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.

  9. Add a date/time delay to RingCentral account activation email

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Please return the ability to generate unassigned user upon deletion

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. The ability to re-order Custom IVR answering rules

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Call queue auto answer

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  13. Auto Answer Feature Management

    31 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Please move Auto-answer option and settings to an Admin Controlled environment instead of agent controlled

    9 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  15. More control over physical desk phone display name

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  16. Add ability to create Requeue Shortcuts in centralized place and assign as needed

    14 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  17. Display our company logo alongside Caller ID to outgoing call recipients

    14 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  18. Join Meetings from Taskbar

    2 votes
    Future Consideration  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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  19. Add "Hello" reaction in meeting

    9 votes
    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  20. Make the minimum password length 12 or more characters

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging  ·  Admin →
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