Settings and activity
86 results found
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271 votes
As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!
In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.
Maria
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8 votesMaria
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Maria
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16 votesMaria
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18 votes
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1,354 votes
This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.
Thank you!
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150 votes
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26 votes
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16 votes
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45 votes
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78 votes
I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.
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10 votes
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7 votes
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9 votes
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4 votes
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111 votes
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10 votes
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10 votes
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17 votes
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15 votes
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2 votes
Requested enhancement to the audit trail. Normally when you change the call recording options for an extension, the change gets tied to the company profile, not the user. If you were to filter the audit trail to just those entries that are related to the extension in question, the change to the recording option would not show up. however, if you search for the extension number in the general search field it does show. Our client is looking for the change to the recording setting to show when searching in the first condition to create a more detailed log of user activity.