Settings and activity

35 results found

1. See Pending Callers in Queue

   15 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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2. Assign CNAM to individual users direct numbers via Admin Portal

   41 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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3. Allow dialing 811 numbers in the US and Canada

   26 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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4. Call Queue - Ability to turn off missed call tagging

   91 votes

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   Planned  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. System Notifications - Selectively Enable/Disable

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Option to Bulk Download Recording

   17 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Ability to remove the deleted users from the performance report

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. User Status on Exported Performance Reports

   9 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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9. Caller ID name should be visible for Toll Free

   102 votes

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   Future Consideration  ·  23 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Caroline Mouandjo commented  ·  Sep 21, 2023  ·  Edit…  ·  Delete…

   CNAM For Toll Free Feature Request - Unable to change cnam for toll free numbers

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   Caroline Mouandjo commented  ·  Jun 13, 2023  ·  Edit…  ·  Delete…

   Please work on this request asap. Thank you

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10. One-Time Password/Two-Factor Authentication

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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11. Increase the data retention duration for call recording

    29 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Retrieved data for a deleted user extension

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Ability to answer more than 1 call from a call queue.

    48 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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14. Disable prompt to press 1 when receive call on external phone number

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Add auto answer in the Ring Central unified app

    16 votes

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    Future Consideration  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Caroline Mouandjo commented  ·  Jan 28, 2021  ·  Edit…  ·  Delete…

    Customer needs if calls come in, call will ring and and automatically answered (User will not need to click on accept button to answer the call) User under call handling and forwarding

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