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← RingCentral Ideas

Settings and activity

34 results found

  1. Call Report for Dropped Calls

    5 votes

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    Needs More Information  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  2. Report for Parked calls

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  3. Give a reminder when calls are in Park

    72 votes

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    Planned  ·  18 comments  ·  Phone & Messaging » Other  ·  Admin →
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  4. Trends in Subscription Reports

    4 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  5. Saved Performance reports and Subscriptions can only be accessed by the user who created them

    21 votes

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    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  6. View additional metrics without Performance Management add-on

    10 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  7. Centralized Management of Analytics reports and Analytic Subscriptions.

    11 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  8. Idea for Performance report

    3 votes

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    Implemented  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  9. Performance Reports - additional filter for office hours

    22 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Add KPIs from Performance report to LOB Analytics

    3 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  11. Performance Reports - Call Queues Abandoned Calls

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  12. Export Call Queues with all Call Queue details - Reports Feature

    17 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Call detail export for the LOB Analytics

    2 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
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  14. Create live dashboards for LOB Analytics

    4 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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