Settings and activity

18 results found

1. shared voicemail

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   0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Rachel shared this idea  ·  Jun 5, 2024

2. Company Cloud Recording File List

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   1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Rachel shared this idea  ·  May 6, 2024

3. Call Monitoring

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   0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Rachel shared this idea  ·  Apr 22, 2024

4. Meeting Settings

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   0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Edit…  ·  Delete…  ·  Admin →
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   Rachel shared this idea  ·  Apr 22, 2024

5. Update the Site's Business hours to have the same options as Closed hours.

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rachel shared this idea  ·  Sep 29, 2022

6. Message-Only Extensions should have a schedule

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rachel shared this idea  ·  Jun 14, 2023

7. When a user's email is changed, it should also change the voicemail to email notification

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rachel shared this idea  ·  Nov 10, 2022

8. A Site's Custom Answering Rule should have the option to route calls to an External Number

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Rachel shared this idea  ·  Nov 30, 2022

9. The RC mobile app should have a Wi-Fi only option

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Rachel shared this idea  ·  Oct 4, 2023

10. Maximum caller wait time in queue should include 45 secs

    13 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Rachel shared this idea  ·  May 19, 2023

11. Forward to a number on RingCentral account that is pending Port in.

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Rachel shared this idea  ·  Nov 27, 2023

12. Create Security Groups for restricting and granting access to phone numbers / Caller IDs

    21 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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13. Ability to Remove or Configure Dial-In Numbers in RCV

    13 votes

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    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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14. Zero Out to be based on individual users instead of on company level.

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Configuring Dial-By-Name Directory Extensions at the Site Level

    62 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Custom Answering Rule: Add Recurring Events for Holidays

    29 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Account-Wide Holiday Settings and/or Holiday Templates

    220 votes

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    21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, this is under development now. Current plan is to have available late Q4 2024. Will keep everyone updated if dates change. Thank you!

18. Add Public Holidays into the Call Queue Schedule

    53 votes

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    5 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This will be implemented in November 2024 as Call Queue Custom Rule Templates!