Settings and activity

96 results found

1. Can delay 2 factor of authentication

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 24, 2024

2. Needs to have way to receive an SMS Msg across multiple extensions....A bank can only send 2FA to one phone number but more than one use...

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 24, 2024

3. Two-Factor Authentication (2FA)

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 24, 2024

4. Call Notes

   7 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 3, 2024

5. Notes area in call details

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 3, 2024

6. Allow Use of any Number as Caller ID by Any User from Any Site

   41 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 18, 2024

7. Caller ID for Multi-Site

   14 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 18, 2024

8. Using assigned number under different site as a caller ID

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 18, 2024

9. Shared SMS were multiple users can receive and send SMS on specific number

   1,445 votes

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   Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark commented  ·  Apr 17, 2024  ·  Edit…  ·  Delete…

   Hello, I have a need to have multiple extensions be able to send and receive SMS texts as the main office number. I see I can set one user's extension in the Auto Attendant General Settings. Can I have more than one user with that ability?

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   Mark supported this idea  ·  Apr 17, 2024

10. closed caption for ringcentral calls

    9 votes

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    2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 17, 2024

11. call that is forwarded also shows the original caller's ID, not the forwarding extensions info

    5 votes

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    0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Mark shared this idea  ·  Apr 14, 2024

12. Caller ID to External Number

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 14, 2024

13. Tip Bot

    4 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 3, 2024

14. RC App Chat within MS Teams Embedded Dialer

    2 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 3, 2024

15. Desk phone caller ID

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 29, 2024

16. Caller ID update when phone number is reasigned

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 29, 2024

17. Show Caller number when specific extension will transfer the call to another extension

    49 votes

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    Under Review  ·  10 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 26, 2024

18. Need to setup SIP connection to a CRM so to speak that we can dial from our Polycom VVX 350 desk phones

    2 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Mark shared this idea  ·  Mar 25, 2024

19. Needs to have more that 90days or to have extension on the call recording time in server and also wants to have recording sent directly ...

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 14, 2024

20. enhancement on the robocall mitigation feature

    45 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 14, 2024