Settings and activity

96 results found

1. Can delay 2 factor of authentication

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 24, 2024

2. Needs to have way to receive an SMS Msg across multiple extensions....A bank can only send 2FA to one phone number but more than one use...

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 24, 2024

3. Two-Factor Authentication (2FA)

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 24, 2024

4. Call Notes

   7 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 3, 2024

5. Notes area in call details

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 3, 2024

6. Allow Use of any Number as Caller ID by Any User from Any Site

   41 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 18, 2024

7. Caller ID for Multi-Site

   14 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 18, 2024

8. Using assigned number under different site as a caller ID

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 18, 2024

9. Shared SMS were multiple users can receive and send SMS on specific number

   1,443 votes

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   341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   Thank you!

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   Mark commented  ·  Apr 17, 2024  ·  Edit…  ·  Delete…

   Hello, I have a need to have multiple extensions be able to send and receive SMS texts as the main office number. I see I can set one user's extension in the Auto Attendant General Settings. Can I have more than one user with that ability?

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   Mark supported this idea  ·  Apr 17, 2024

10. closed caption for ringcentral calls

    9 votes

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    2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 17, 2024

11. call that is forwarded also shows the original caller's ID, not the forwarding extensions info

    5 votes

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    0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Mark shared this idea  ·  Apr 14, 2024

12. Caller ID to External Number

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 14, 2024

13. Tip Bot

    4 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 3, 2024

14. RC App Chat within MS Teams Embedded Dialer

    2 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 3, 2024

15. Desk phone caller ID

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 29, 2024

16. Caller ID update when phone number is reasigned

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 29, 2024

17. Show Caller number when specific extension will transfer the call to another extension

    47 votes

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    Under Review  ·  8 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 26, 2024

18. Need to setup SIP connection to a CRM so to speak that we can dial from our Polycom VVX 350 desk phones

    2 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Mark shared this idea  ·  Mar 25, 2024

19. Needs to have more that 90days or to have extension on the call recording time in server and also wants to have recording sent directly ...

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 14, 2024

20. enhancement on the robocall mitigation feature

    44 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 14, 2024