Settings and activity

91 results found

1. Allow Use of any Number as Caller ID by Any User from Any Site

   40 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 18, 2024

2. Caller ID for Multi-Site

   14 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 18, 2024

3. Using assigned number under different site as a caller ID

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 18, 2024

4. Shared SMS were multiple users can receive and send SMS on specific number

   1,357 votes

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   315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   Thank you!

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   Mark commented  ·  Apr 17, 2024  ·  Edit…  ·  Delete…

   Hello, I have a need to have multiple extensions be able to send and receive SMS texts as the main office number. I see I can set one user's extension in the Auto Attendant General Settings. Can I have more than one user with that ability?

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   Mark supported this idea  ·  Apr 17, 2024

5. closed caption for ringcentral calls

   9 votes

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   2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 17, 2024

6. call that is forwarded also shows the original caller's ID, not the forwarding extensions info

   5 votes

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   0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Mark shared this idea  ·  Apr 14, 2024

7. Caller ID to External Number

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 14, 2024

8. Tip Bot

   4 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 3, 2024

9. RC App Chat within MS Teams Embedded Dialer

   2 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 3, 2024

10. Desk phone caller ID

    15 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 29, 2024

11. Caller ID update when phone number is reasigned

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 29, 2024

12. Show Caller number when specific extension will transfer the call to another extension

    41 votes

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    Under Review  ·  8 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 26, 2024

13. Need to setup SIP connection to a CRM so to speak that we can dial from our Polycom VVX 350 desk phones

    2 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Mark shared this idea  ·  Mar 25, 2024

14. Needs to have more that 90days or to have extension on the call recording time in server and also wants to have recording sent directly ...

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 14, 2024

15. enhancement on the robocall mitigation feature

    39 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 14, 2024

16. Include contents of SMS/MMS on the Logs

    152 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 8, 2024

17. Polycom VVX 450 Firmware Update to 6.4.6

    7 votes

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    1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Mark commented  ·  Mar 8, 2024  ·  Edit…  ·  Delete…

    I hope you implement this updated version.

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    Mark supported this idea  ·  Mar 8, 2024

18. If in any case can we an Operator can be shared to multiple extension or call queue since some provider is using this kind of process

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark shared this idea  ·  Jun 28, 2023

19. time statistics in the RingCentral App

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark shared this idea  ·  Nov 22, 2023

20. Emergency E911 with out DL

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark shared this idea  ·  Dec 1, 2023