Settings and activity

89 results found

1. Using assigned number under different site as a caller ID

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Apr 18, 2024

2. Shared SMS were multiple users can receive and send SMS on specific number

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   315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   Thank you!

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   Zanrakuzai commented  ·  Apr 17, 2024  ·  Edit…  ·  Delete…

   Hello, I have a need to have multiple extensions be able to send and receive SMS texts as the main office number. I see I can set one user's extension in the Auto Attendant General Settings. Can I have more than one user with that ability?

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   Zanrakuzai supported this idea  ·  Apr 17, 2024

3. closed caption for ringcentral calls

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   2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Apr 17, 2024

4. call that is forwarded also shows the original caller's ID, not the forwarding extensions info

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   0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Zanrakuzai shared this idea  ·  Apr 14, 2024

5. Caller ID to External Number

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Apr 14, 2024

6. Tip Bot

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Apr 3, 2024

7. RC App Chat within MS Teams Embedded Dialer

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Apr 3, 2024

8. Desk phone caller ID

   15 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Mar 29, 2024

9. Caller ID update when phone number is reasigned

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Mar 29, 2024

10. Show Caller number when specific extension will transfer the call to another extension

    41 votes

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    Under Review  ·  8 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  Mar 26, 2024

11. Need to setup SIP connection to a CRM so to speak that we can dial from our Polycom VVX 350 desk phones

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Zanrakuzai shared this idea  ·  Mar 25, 2024

12. Needs to have more that 90days or to have extension on the call recording time in server and also wants to have recording sent directly ...

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  Mar 14, 2024

13. enhancement on the robocall mitigation feature

    39 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  Mar 14, 2024

14. Include contents of SMS/MMS on the Logs

    152 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  Mar 8, 2024

15. Polycom VVX 450 Firmware Update to 6.4.6

    7 votes

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    1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Zanrakuzai commented  ·  Mar 8, 2024  ·  Edit…  ·  Delete…

    I hope you implement this updated version.

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    Zanrakuzai supported this idea  ·  Mar 8, 2024

16. If in any case can we an Operator can be shared to multiple extension or call queue since some provider is using this kind of process

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Zanrakuzai shared this idea  ·  Jun 28, 2023

17. time statistics in the RingCentral App

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Zanrakuzai shared this idea  ·  Nov 22, 2023

18. Emergency E911 with out DL

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Zanrakuzai shared this idea  ·  Dec 1, 2023

19. We need our Salesforce to receive text message rather than the RC application

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Zanrakuzai shared this idea  ·  Jan 10, 2024

20. We would like to be able to see incoming or missed calls as well as any SMS messages being sent by the user.

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Zanrakuzai shared this idea  ·  Jan 10, 2024