← RingCentral Ideas

Settings and activity

20 results found

  1. Call Log - Detailed view to show all the available pages (and the end page) on the bottom right of the page

    8 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Cansu shared this idea  · 

  2. Salesforce Plug in Dial tone when customer hangs up

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Cansu shared this idea  · 

  3. HUD feature available in Salesforce App

    7 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  4. Salesforce Avaya integration

    4 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  5. Pop-out the RingCentral for Salesforce dialer so it can be dragged it to another window

    5 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  6. Salesforce plugin does not reflect intercompany name when dialing an extension.

    4 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  7. RC Salesforce plugin - Feature request to enable mandatory fields within the RC component

    5 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  8. Ability to disable Ringout Feature for users

    24 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  9. Credits information in Service Web RC App

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Missed Calls/Abandoned Calls KPI in Analytics Portal though the call has been answered by other call queue memebers.

    6 votes
    Needs More Information  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  11. Allow to still receive fax to user extension even if missed call settings is set to forward to an extension.

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Duplicate Queue / Copy Queue / Queue Templates

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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  13. Report filter by specific range of time or hours

    4 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  14. Add Public Holidays into the Call Queue Schedule

    59 votes
    7 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  15. RCV Chat message engagement (emoji's, thumbs up, REPLY to a specific message)

    3 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  16. Enable Multiple Group Managers

    20 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. QM - Team Leader Notifications

    3 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  18. Show the license type for numbers in the inventory

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Option to remove cost centre as a number is put back in the inventory

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. Improve the overall expereince of National and International whitelisting

    54 votes
    6 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    We appreciate your feedback everyone. This is actively being looked into by our Fraud, Risk and Security team, along with our Account Management Teams. You'll start to see improvements over the next couple of months!