← RingCentral Ideas

Settings and activity

20 results found

  1. Call Log - Detailed view to show all the available pages (and the end page) on the bottom right of the page

    8 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Cansu shared this idea  · 

  2. Salesforce Plug in Dial tone when customer hangs up

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Cansu shared this idea  · 

  3. HUD feature available in Salesforce App

    7 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
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  4. Salesforce Avaya integration

    4 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
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  5. Pop-out the RingCentral for Salesforce dialer so it can be dragged it to another window

    5 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
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  6. Salesforce plugin does not reflect intercompany name when dialing an extension.

    4 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
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  7. RC Salesforce plugin - Feature request to enable mandatory fields within the RC component

    5 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
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  8. Ability to disable Ringout Feature for users

    26 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  9. Credits information in Service Web RC App

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Missed Calls/Abandoned Calls KPI in Analytics Portal though the call has been answered by other call queue memebers.

    6 votes
    Needs More Information  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  11. Allow to still receive fax to user extension even if missed call settings is set to forward to an extension.

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Duplicate Queue / Copy Queue / Queue Templates

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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  13. Report filter by specific range of time or hours

    4 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  14. Add Public Holidays into the Call Queue Schedule

    60 votes
    7 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  15. RCV Chat message engagement (emoji's, thumbs up, REPLY to a specific message)

    3 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  16. Enable Multiple Group Managers

    21 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. QM - Team Leader Notifications

    3 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  18. Show the license type for numbers in the inventory

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Option to remove cost centre as a number is put back in the inventory

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. Improve the overall expereince of National and International whitelisting

    58 votes
    6 comments  ·  Phone & Messaging » Other  ·  Admin →
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