← RingCentral Ideas

Settings and activity

35 results found

  1. Template for Intercom and Presence setting

    35 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  2. Do not Display the 'agent has left the chat' Message on Chat Transfers

    10 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  3. Ability to Select Primary & Secondary Licenses from Licenses & Inventory

    15 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Tracking offline and online time in RC Status

    25 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  5. Roles by Department

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Need APIs to expose license usage details for BI reporting

    34 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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  7. Capture RC App and RC Phone App login information in Audit Log

    28 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  8. Admin access to Fax, Message, and call history for all employees using RC

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Call Log - Enhancements

    49 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Admin →
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  10. Need to have a colour scheme for people with Colourblindness

    46 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  11. Reduction of RC App-Cloud interface complexity

    97 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Admin →
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  12. Analytics- Exporting MOS and QOS

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Rotating Custom Audio for Hold and Connecting Calls

    27 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. add template for call queues

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  15. Able to see what RC Application that user are using (Mobile or PC app).

    13 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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