Settings and activity

27 results found

1. Outbound Caller ID Drop-down Alphabetical

   15 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  Sep 3, 2024

2. Download Voicemail Recordings from Admin Portal

   5 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  Jul 30, 2024

3. Daily Filter in Dashboards

   6 votes

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   0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  May 30, 2024

4. Voicemail Setting Permission for custom role

   34 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  May 1, 2024

5. Include "Microphone" and "Speaker" in MOS call card for phone calls

   14 votes

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   1 comment  ·  Analytics & Reporting » QOS  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  Apr 30, 2024

6. Service Web and Messaging need to "play better together"

   12 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Steve shared this idea  ·  Jul 12, 2023

7. Retain and Assign Site to Inventory Numbers

   32 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Messaging data export in a more legible format

   23 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Steve commented  ·  Feb 15, 2024  ·  Edit…  ·  Delete…

   More and more customers are exporting data from the RC App, creating multiple JSON files, which are unreadable and not useful for trying to read through a users activities. Could this be an applet in Python to ingest the download file and stitch it together?Need an update so I can tell the customers who are asking.

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9. Please add the ability to have multiple group managers for a usergroup.

   29 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Account-Wide Holiday Settings and/or Holiday Templates

    206 votes

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    15 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, this is under development now. Current plan is to have available late Q4 2024. Will keep everyone updated if dates change. Thank you!

11. Disable the computer screensaver when on an active call or meeting

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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12. RingCentral Admin Portal -- Phones & Devices User Phones --> Don't show RC APP status

    23 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Template for Intercom and Presence setting

    32 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Do not Display the 'agent has left the chat' Message on Chat Transfers

    10 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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15. Ability to Select Primary & Secondary Licenses from Licenses & Inventory

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Tracking offline and online time in RC Status

    25 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Roles by Department

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Need APIs to expose license usage details for BI reporting

    34 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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19. Capture RC App and RC Phone App login information in Audit Log

    24 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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20. Admin access to Fax, Message, and call history for all employees using RC

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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