Settings and activity

55 results found

1. Comprehensive Report for List of All Users in the Account and Changes and Devices Information please

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  Jan 22, 2026

2. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

   321 votes

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   Planned  ·  102 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Steve commented  ·  Jan 16, 2026  ·  Edit…  ·  Delete…

   I concur with Phil: How is this not a feature for an enterprise level application? Branding/Disclaimers are critical to businesses within certain sectors that has regulatory and compliance requirements. This was posted in 2021, moved to planned in 2022, it's 2026...This is a requirement by a very large customer!

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   Steve supported this idea  ·  Jan 16, 2026

3. Custom Fax Cover Sheet

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   New  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  Jan 16, 2026

4. Email correspondence within a case should be visible in the support site case information

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  Nov 17, 2025

5. Silence Transcribing Announcement

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   New  ·  8 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  Nov 10, 2025

6. Allowing warm transfers from Ring Central desktop to the Contact Center

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   38 votes

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   New  ·  3 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  Nov 10, 2025

7. RC for MS Dynamics - SMS features

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  Nov 7, 2025

8. Default new users to Standard (Role)

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  Oct 30, 2025

9. Allow all phone numbers in the RingCentral account to be used as an Outbound Caller ID for any extension in system

   25 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  Oct 30, 2025

10. QoS for VIDEO is no longer drilling down correctly

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    New  ·  0 comments  ·  Analytics & Reporting » QOS  ·  Delete…  ·  Admin →
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    Steve supported this idea  ·  Sep 2, 2025

11. Download Adoption & Usage page as a PDF

    8 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Steve supported this idea  ·  Aug 18, 2025

12. Reports for adoption and usage.

    12 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Steve supported this idea  ·  Aug 18, 2025

13. Adoption and Usage

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Steve supported this idea  ·  Aug 18, 2025

14. Social Media Comment Threads - Lock Ability

    31 votes

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    Future Consideration  ·  2 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Steve supported this idea  ·  Aug 15, 2025

15. Reporting Capability on IVR Menu for key presses

    78 votes

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    Planned  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Steve supported this idea  ·  Aug 14, 2025

16. Please make new features OFF by deafult "AI Assistant" with pop-up to try new feature

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    21 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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    Steve supported this idea  ·  Jul 15, 2025

17. Wrap Time / After Contact Work

    130 votes

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    Future Consideration  ·  12 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Steve supported this idea  ·  Jul 15, 2025

18. Individual contact listings per site code

    25 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Steve supported this idea  ·  Jul 15, 2025

19. Sync RingCentral Desktop Application With RingCX

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    Planned  ·  25 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Steve supported this idea  ·  Jun 12, 2025

20. Support for SSO across multiple Entra ID tenants.

    126 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Steve supported this idea  ·  Jun 2, 2025