← RingCentral Ideas

Settings and activity

37 results found

  1. Sync RingCentral Desktop Application With RingCX

    225 votes
    Planned  ·  16 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Steve supported this idea  · 

  2. Enforce SSO to Some Users only

    22 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Steve supported this idea  · 

  3. transfer

    44 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Steve supported this idea  · 
    Steve shared this idea  · 

  4. Unexpected Call Drop: Entire 3-Way Conference Ends When Agent Disconnects in RingCX

    29 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Steve shared this idea  · 

  5. Warm Transfer for RingCentral Salesforce

    13 votes
    Implemented  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
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    Steve supported this idea  · 

  6. RingCX Queue/Global Phonebook used for Manual Outbound Calls

    52 votes
    Future Consideration  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Steve supported this idea  · 

  7. Report of Users on a User Template

    14 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Steve supported this idea  · 

  8. Allow QoS Data to be pulled via API

    14 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Admin →
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    Steve supported this idea  · 

  9. Delete All option for Voicemail

    13 votes
    2 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Steve supported this idea  · 

  10. Ability to disable pop up on the incoming call using RingCentral app

    71 votes
    Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Steve supported this idea  · 

  11. Outbound Caller ID Drop-down Alphabetical

    16 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Steve supported this idea  · 

  12. Download Voicemail Recordings from Admin Portal

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Steve supported this idea  · 

  13. Daily Filter in Dashboards

    8 votes
    1 comment  ·  Analytics & Reporting » Accessibility  ·  Admin →
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    Steve supported this idea  · 

  14. Voicemail Setting Permission for custom role

    36 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Steve supported this idea  · 

  15. Include "Microphone" and "Speaker" in MOS call card for phone calls

    14 votes
    1 comment  ·  Analytics & Reporting » QOS  ·  Admin →
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    Steve supported this idea  · 

  16. Service Web and Messaging need to "play better together"

    12 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    Steve shared this idea  · 

  17. Retain and Assign Site to Inventory Numbers

    34 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  18. Messaging data export in a more legible format

    28 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Steve commented  · 

    More and more customers are exporting data from the RC App, creating multiple JSON files, which are unreadable and not useful for trying to read through a users activities. Could this be an applet in Python to ingest the download file and stitch it together?Need an update so I can tell the customers who are asking.

  19. Please add the ability to have multiple group managers for a usergroup.

    29 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. Account-Wide Holiday Settings and/or Holiday Templates

    237 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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