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Settings and activity

79 results found

  1. Forward Call from Delegated line to a call queue

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jan Octiva shared this idea  · 

  2. Admin Access to see if an agent deleted Missed Calls on the App

    2 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jan Octiva shared this idea  · 

  3. Have Call Logs Report For Toll Free Number

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jan Octiva shared this idea  · 

  4. Have the Option To Set Lead Validity on Engage Voice

    1 vote

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    Under Review  ·  0 comments  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Admin →
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    Jan Octiva shared this idea  · 

  5. Video meeting Recordings on Archiver

    21 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jan Octiva commented  · 

    It will be helpful if we have can have RingCentral Video Meeting added to our existing Archiver.

  6. Include Calling number and Customer Name for Abandoned Call Notification for Pulse

    1 vote

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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    Jan Octiva shared this idea  · 

  7. Automated SMS

    64 votes

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    Planned  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Jan Octiva commented  · 

    It will be helpful if we can integrate the SMS service with their internal appointment systems to send automated SMS reminders of their appoitnment

  8. Bulk Update User Settings

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jan Octiva shared this idea  · 

  9. Forwarding Main Company Number Calls Directly To An External Number

    46 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jan Octiva commented  · 

    It would be great if we can allow transferring incoming calls to the main site to an external phone number

  10. Add Paging and Intercom as options to be added from presence menu on phones.

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. RCV - Bring Back Whiteboard, Annotate, Voting/Raising of Hand Feature in RC Meetings

    124 votes

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    Implemented  ·  29 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  12. Automatic Recording on RCV

    48 votes

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    18 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  13. RingCentral App - Direct SSO Link

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  14. Analytics report date range access

    3 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  15. Barge a call on a Delegated Line Group using Desk Phone

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  16. Add an interrupt message when a call is placed on hold

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. Wants to have speed dial on phones under shared lines

    5 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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  18. Support for Arm Based Processors

    33 votes

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    Implemented  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
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  19. Past meetings to be shown on the meetings tab

    10 votes

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    Implemented  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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