← RingCentral Ideas

Settings and activity

29 results found

  1. Enhanced Caller ID feature

    4 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
    How important is this to you?
    Mark Laurence shared this idea  · 

  2. Support for Hyperlinked Text in SMS/MMS Messages

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Mark Laurence supported this idea  · 

  3. Simultaneous Ring option for Call Queues/Skill

    4 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Mark Laurence supported this idea  · 

  4. prioritize calls from a website that will provide a verification code

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Mark Laurence supported this idea  · 

  5. Reporting on Numbers Associated with a TCR Campaign

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Mark Laurence supported this idea  · 

  6. Ability to generate reports who joined the audio conference via a dial-in

    4 votes
    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
    How important is this to you?
    Mark Laurence supported this idea  · 

  7. Rule/Time to set up when RingCX Alerts Notification Email will be sent.

    6 votes
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Mark Laurence supported this idea  · 

  8. Customer wants 2 user ext to receive fax from main fax line

    15 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Mark Laurence supported this idea  · 

  9. Option to turn off the ability to receive calls from External number

    11 votes
    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Mark Laurence supported this idea  · 

  10. Reporting Enhancement: Add categories for type of inbound calls to MVP queues.

    3 votes
    0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Mark Laurence supported this idea  · 

  11. Pager SMS feature

    1 vote
    0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Mark Laurence shared this idea  · 

  12. Automatically block calls if marked as spam

    8 votes
    2 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
    How important is this to you?
    Mark Laurence supported this idea  · 

  13. Add The Ability To Send An Email For Answered Calls

    21 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Mark Laurence supported this idea  · 

  14. Point Site's Custom Answering Rules to Another Site

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Mark Laurence shared this idea  · 

  15. To be able to Sign-out all agents in BULK

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Mark Laurence shared this idea  · 

  16. email notification of who answers phone in real time

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Mark Laurence shared this idea  · 

  17. Call Report that will show reason it was declined

    8 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Mark Laurence shared this idea  · 

  18. Add Yealink 79P to device that can receive page

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?

  19. Number in Use Report

    7 votes
    Needs More Information  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?

  20. Add an interrupt message when a call is placed on hold

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
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