← RingCentral Ideas

Settings and activity

27 results found

  1. Simultaneous Ring option for Call Queues/Skill

    3 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Mark Laurence supported this idea  · 

  2. prioritize calls from a website that will provide a verification code

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Mark Laurence supported this idea  · 

  3. Reporting on Numbers Associated with a TCR Campaign

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Mark Laurence supported this idea  · 

  4. Ability to generate reports who joined the audio conference via a dial-in

    4 votes
    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
    How important is this to you?
    Mark Laurence supported this idea  · 

  5. Rule/Time to set up when RingCX Alerts Notification Email will be sent.

    6 votes
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Mark Laurence supported this idea  · 

  6. Customer wants 2 user ext to receive fax from main fax line

    14 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark Laurence supported this idea  · 

  7. Option to turn off the ability to receive calls from External number

    10 votes
    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Mark Laurence supported this idea  · 

  8. Reporting Enhancement: Add categories for type of inbound calls to MVP queues.

    3 votes
    0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Mark Laurence supported this idea  · 

  9. Pager SMS feature

    1 vote
    0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Mark Laurence shared this idea  · 

  10. Automatically block calls if marked as spam

    6 votes
    2 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
    How important is this to you?
    Mark Laurence supported this idea  · 

  11. Add The Ability To Send An Email For Answered Calls

    19 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Mark Laurence supported this idea  · 

  12. Point Site's Custom Answering Rules to Another Site

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Mark Laurence shared this idea  · 

  13. To be able to Sign-out all agents in BULK

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Mark Laurence shared this idea  · 

  14. email notification of who answers phone in real time

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Mark Laurence shared this idea  · 

  15. Call Report that will show reason it was declined

    8 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Mark Laurence shared this idea  · 

  16. Add Yealink 79P to device that can receive page

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  17. Number in Use Report

    7 votes
    Needs More Information  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  18. Add an interrupt message when a call is placed on hold

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Allow download of all extensions

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. Comprehensive Report for List of All Users in the Account and Changes and Devices Information please

    19 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
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