← RingCentral Ideas

Settings and activity

12 results found

  1. 2 factor authentication whatsapp

    6 votes
    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Julieann Delacruz supported this idea  · 

  2. ALLOW DRUG NAMES TO BE SENT VIA SMS

    6 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Julieann Delacruz supported this idea  · 

  3. Permanently Delete Free DL in each User Extensions/ Edit Primary Numbers In Bulk/ Template Setting

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Julieann Delacruz supported this idea  · 

  4. Retrieve deleted SMS for any user

    46 votes
    5 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Julieann Delacruz supported this idea  · 

  5. Shared SMS were multiple users can receive and send SMS on specific number

    717 votes
    147 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

    Julieann Delacruz supported this idea  · 

  6. One time removal of Custom Rule created under the Call handling Template applied.

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Julieann Delacruz supported this idea  · 

  7. Ability to access MS Teams and MS Dymanics 365 using Safari browser

    4 votes
    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Admin →
    How important is this to you?
    Julieann Delacruz shared this idea  · 

  8. SharedLine Extension to be added on Call Queue

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Julieann Delacruz supported this idea  · 

  9. Quick contacts access when transfering a call (Desktop and Mobile Apps)

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Julieann Delacruz supported this idea  · 

  10. Super admin can get an access on meeting recording hosted by other users/ extension

    5 votes
    2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Julieann Delacruz shared this idea  · 

  11. Custom Rule for SMS Recipient

    4 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Julieann Delacruz shared this idea  · 

  12. Private Parking Functionality for Yealink W76P Cordless Phone Using DTMF Code

    1 vote
    0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Julieann Delacruz shared this idea  ·