Settings and activity

115 results found

1. Increase Data Retention of Analytics

   53 votes

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   Future Consideration  ·  7 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Apr 21, 2025

2. Block All incoming International calls in bulk option

   7 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Apr 11, 2025

3. Outbound Calls Tagged as Robocall | RingCentral

   108 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Apr 11, 2025

4. Spam Risk Caller ID to be removed

   139 votes

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   Under Review  ·  25 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Apr 11, 2025

5. Outbound Caller ID Limitations

   35 votes

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   New  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Mar 28, 2025

6. Improve annotations so they don't automatically disappear

   119 votes

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   Planned  ·  18 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Mar 4, 2025

7. Annotation Pen Color Changed

   4 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Mar 4, 2025

8. Remove keyword "CANCEL" from automatic OPT-OUT for SMS

   26 votes

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   0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

   Thank you for this feedback!

   As a workaround while this is being reviewed, instead of asking customers to respond with the word Cancel, you could ask to respond with 1 to Accept and 2 to Cancel.

   Ryan supported this idea  ·  Feb 25, 2025

9. Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data conn...

   30 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jan 30, 2025

10. Add ability to change Availability Status for individual and Queue from Desk Phone

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Jan 23, 2025

11. Shared SMS were multiple users can receive and send SMS on specific number

    1,357 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

    Ryan supported this idea  ·  Dec 23, 2024

12. CNAM feature for Canada

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    115 votes

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    Implemented  ·  23 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Nov 13, 2024

13. Assign Ringtones for individual lines

    20 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Nov 1, 2024

14. Hud should display the name of the receiver of the call accepting the forwarded call in a ring group or in a call forwarding from a user ext

    8 votes

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    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Oct 7, 2024

15. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    158 votes

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    Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Oct 7, 2024

16. Manage Meetings from within RC App without linking to Calendar

    19 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Oct 4, 2024

17. Push notifications

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Sep 20, 2024

18. Option to Delete any Team message by admin on the RC mobile app

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Sep 5, 2024

19. Admin Role-Managing Private and Public Teams

    14 votes

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    2 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Sep 5, 2024

20. Allow handling of multiple Call Queue calls

    116 votes

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    26 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Admins, learn how to set up this feature here!

    Ryan supported this idea  ·  Aug 20, 2024