Settings and activity

91 results found

1. Show Original Callers Number in Caller ID when Transferring calls to External numbers

   65 votes

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   Under Review  ·  13 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Oct 1, 2025

2. Increasing the return time of Call Park from 5 minutes to 10 minutes.

   26 votes

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   Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Sep 24, 2025

3. Call Park Location Limit increase

   9 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Sep 10, 2025

4. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

   37 votes

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   New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Sep 8, 2025

5. Conference/3-way calling Automatic recording

   29 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Sep 4, 2025

6. IVR change default greeting being played 3 times

   33 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Sep 3, 2025

7. Automatic Smart ACR disclaimer

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Aug 22, 2025

8. Dial Zero to reach operator from user extension

   22 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jul 2, 2025

9. Performance Reports to Sync with Business Analytics Report

   20 votes

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   Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jul 1, 2025

10. Performance report align with user call logs

    84 votes

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    New  ·  9 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Jun 5, 2025

11. Disable/Enable 2 Factor Authentication on certain users

    24 votes

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    Under Review  ·  2 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  May 28, 2025

12. Increase the limit of widgets on the dashboard.

    3 votes

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    0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  May 15, 2025

13. Enhanced Performance Report: Incorporating Missed Calls in Call Queue KPIs

    33 votes

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    3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  May 15, 2025

14. Allow Limited Extension as Forwarding Number of User Extensions

    7 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  May 5, 2025

15. Do not ring mobile app together with desktop app - Separate settings to enable in call handling

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 22, 2025

16. Separate ring for Desktop app and Mobile app

    213 votes

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    36 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
    Ryan supported this idea  ·  Apr 22, 2025

17. Increase Data Retention of Analytics

    37 votes

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    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 21, 2025

18. Block All incoming International calls in bulk option

    7 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 11, 2025

19. Outbound Calls Tagged as Robocall | RingCentral

    90 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 11, 2025

20. Spam Risk Caller ID to be removed

    88 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 11, 2025