Settings and activity

126 results found

1. Ability to change the city location of a phone number

   27 votes

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   5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Apr 17, 2026

2. Customizable Font Size for Call Queue Notifications

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Apr 14, 2026

3. AI Receptionist Log of Call Flow

   5 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Apr 13, 2026

4. IVR voice command

   26 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Apr 13, 2026

5. SIP Header Push for Canada Accounts

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Apr 9, 2026

6. Persistent MMS (Attachment) Capability in Shared SMS Inbox

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   9 votes

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   New  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Apr 2, 2026

7. RingSense Showing Reversed CallerID information

   8 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Mar 30, 2026

8. Ability to Add Call Queue Extension on HUD

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Mar 26, 2026

9. automatically detect RoboCalls

   8 votes

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Mar 24, 2026

10. Manager Access to Automatic Call Notes (AI Transcript) for Other Users

    35 votes

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    New  ·  5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Mar 24, 2026

11. configurable change time of presence status to inactivity

    103 votes

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    Under Review  ·  22 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Mar 19, 2026

12. Retrieve Call Recording When Smart ACR Is Enabled

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Mar 9, 2026

13. SMS Message Log from a direct phone line

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    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Feb 26, 2026

14. The AIR (AI Receptionist) has the ability to customize the "soft skills" used for its conversation/Response style.

    8 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Feb 26, 2026

15. i would like to show the number of pages per fax sent and received under call log

    16 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Feb 10, 2026

16. Fax usage: number of page used per year

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Feb 10, 2026

17. Number of outbound fax pages can be check on the call logs

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Feb 10, 2026

18. ability to check audit trail for more than 180 days

    26 votes

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    New  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Feb 5, 2026

19. Transferring Daily Report Subscription

    8 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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    Ryan shared this idea  ·  Feb 2, 2026

20. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    151 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Jan 28, 2026