Settings and activity

82 results found

1. Performance report align with user call logs

   69 votes

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   New  ·  8 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jun 5, 2025

2. Disable/Enable 2 Factor Authentication on certain users

   23 votes

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   Under Review  ·  2 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  May 28, 2025

3. Increase the limit of widgets on the dashboard.

   3 votes

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   0 comments  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  May 15, 2025

4. Enhanced Performance Report: Incorporating Missed Calls in Call Queue KPIs

   30 votes

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   3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  May 15, 2025

5. Allow Limited Extension as Forwarding Number of User Extensions

   6 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  May 5, 2025

6. Do not ring mobile app together with desktop app - Separate settings to enable in call handling

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Apr 22, 2025

7. Separate ring for Desktop app and Mobile app

   202 votes

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   29 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
   Ryan supported this idea  ·  Apr 22, 2025

8. Increase Data Retention of Analytics

   33 votes

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   Future Consideration  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Apr 21, 2025

9. Block All incoming International calls in bulk option

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Apr 11, 2025

10. Outbound Calls Tagged as Robocall | RingCentral

    59 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 11, 2025

11. Spam Risk Caller ID to be removed

    52 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Apr 11, 2025

12. Outbound Caller ID Limitations

    23 votes

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    New  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Mar 28, 2025

13. Improve annotations so they don't automatically disappear

    119 votes

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    Planned  ·  18 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Mar 4, 2025

14. Annotation Pen Color Changed

    4 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Mar 4, 2025

15. Remove keyword "CANCEL" from automatic OPT-OUT for SMS

    21 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Thank you for this feedback!

    
    

    As a workaround while this is being reviewed, instead of asking customers to respond with the word Cancel, you could ask to respond with 1 to Accept and 2 to Cancel.

    Ryan supported this idea  ·  Feb 25, 2025

16. Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data conn...

    23 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Jan 30, 2025

17. Add ability to change Availability Status for individual and Queue from Desk Phone

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Jan 23, 2025

18. Allow all extensions to send SMS from main Company extension

    187 votes

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    Under Review  ·  43 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Dec 23, 2024

19. CNAM feature for Canada

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    91 votes

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    Under Review  ·  20 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Nov 13, 2024

20. Assign Ringtones for individual lines

    20 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Nov 1, 2024