Settings and activity

103 results found

1. Unable to retrieve LOGS (CALL/SMS), FAXES & Voice messages after account migration

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Dec 2, 2025

2. Apply key template on Presence for yealink device

   39 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Nov 25, 2025

3. In live call report we need colomn of total number of calls

   2 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Nov 25, 2025

4. Automatically assign extension on Presence when a new user is added

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Nov 24, 2025

5. Enable AI transcription on Desk phone

   242 votes

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   Planned  ·  66 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Nov 20, 2025

6. AI generated call notes/summary be sent to the ZOHO contact record that was called

   10 votes

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   New  ·  2 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Nov 19, 2025

7. More detailed and accurate performance reports

   11 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Nov 5, 2025

8. Number of Abandoned calls missing from Users report

   3 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Nov 5, 2025

9. AI transcription or summary

   3 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Nov 3, 2025

10. Performance Reports to Sync with Business Analytics Report

    23 votes

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    Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Oct 31, 2025

11. Retrieve Call Recording When Smart ACR Is Enabled

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Oct 29, 2025

12. Shared Fax on different credentials

    28 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Oct 29, 2025

13. Business Analytics Date Range - User Permissions

    5 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Oct 24, 2025

14. Synchronize Deskphone to RingCentral Application

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Oct 23, 2025

15. Show Original Callers Number in Caller ID when Transferring calls

    31 votes

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    Implemented  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Oct 2, 2025

16. Increasing the return time of Call Park from 5 minutes to 10 minutes.

    26 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Sep 24, 2025

17. Call Park Location Limit increase

    9 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Sep 10, 2025

18. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

    50 votes

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    New  ·  7 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Sep 8, 2025

19. Conference/3-way calling Automatic recording

    34 votes

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    Future Consideration  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Sep 4, 2025

20. IVR change default greeting being played 3 times

    34 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Sep 3, 2025