Settings and activity
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6 votes
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216 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hi everyone, this is under development now. Current plan is to have available late Q4 2024. Will keep everyone updated if dates change. Thank you! -
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13 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
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The app now remembers you last 6 statuses!
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471 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status
I have multiple folders for customer projects with multiple group chats of various kinds under each one. (see attached snippet). Each morning I have to expand each folder to be able to see all of the chat groups under each one, to check for any new messages. During the day these folders condense again (and I'm not sure what the trigger is that is causing them to condense) - and then I have to go through and manually expand them all again. The reason I want them to stay expanded is so that I can see if there's new messages. If I'm not 'at mentioned', but there is a new note added to one of underlying chat groups, the chat group name is BOLD, but I can't tell that if the folder is condensed. I would prefer to keep them all expanded unless I manually click to condense the folder -- OR -- another way to combat this issue is to have some sort of indicator on the condensed file folder line so that I know if there are any new messages in any of the underlying chat groups and then I don't mind keeping them condensed and just expanding the folder when I see there's a new message. (that may actually be more ideal, to save space)