← RingCentral Ideas

Settings and activity

48 results found

  1. We would like to partition the corporate directory by site

    11 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Mary Jean supported this idea  · 

  2. Ability to force agents back to Available Status from Dashboard

    8 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Mary Jean supported this idea  · 

  3. Ability to set the "Press #" to "Do Nothing"

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Mary Jean supported this idea  · 

  4. Custom Role Creation

    3 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Mary Jean supported this idea  · 

  5. customize column when downloading user list

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Mary Jean supported this idea  · 

  6. Calendar Presence Is On | O365 Outlook Calendar

    15 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?
    Mary Jean supported this idea  · 

  7. Agent States Transition

    9 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Mary Jean supported this idea  · 

  8. Custom Rule for Internal Transfer

    8 votes
    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Mary Jean supported this idea  · 

  9. Multiple Ringtones for internal/external calls

    16 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Mary Jean supported this idea  · 

  10. Permission to Block a User from Having the Visibility of IVRs from other Sites

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Mary Jean supported this idea  · 

  11. Ability to Sync the details (ext. number & ext. name) of all RC extensions to MS Teams Direct Routing

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Mary Jean supported this idea  · 

  12. Missed call should show on extensions that does not answer call in ring group or call queue

    20 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Mary Jean supported this idea  · 

  13. Call Catcher - alternative to voicemail

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Mary Jean supported this idea  · 

  14. International SMS feature to support country of origin

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Mary Jean supported this idea  · 

  15. Call Queue Prioritization from the same Primary Members

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Mary Jean supported this idea  · 

  16. Fax outlook notification - Print to Fax

    4 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Mary Jean supported this idea  · 

  17. Add ring group to call queues

    24 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Mary Jean supported this idea  · 

  18. Enable syncing of contact/address book across all users

    124 votes
    28 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Mary Jean supported this idea  · 

  19. Customize Company Contacts / Phonebooks

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Mary Jean supported this idea  · 

  20. - cx needs an option an in the online account or app to make the personal contacts centralized.

    5 votes
    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Mary Jean supported this idea  · 
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