Settings and activity

38 results found

1. Ability to Sync the details (ext. number & ext. name) of all RC extensions to MS Teams Direct Routing

   2 votes

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   Mary Jean supported this idea  ·  Dec 19, 2024

2. Missed call should show on extensions that does not answer call in ring group or call queue

   16 votes

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   Mary Jean supported this idea  ·  Nov 21, 2024

3. Call Catcher - alternative to voicemail

   3 votes

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   Mary Jean supported this idea  ·  Oct 25, 2024

4. International SMS feature to support country of origin

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mary Jean supported this idea  ·  Oct 3, 2024

5. Call Queue Prioritization from the same Primary Members

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mary Jean supported this idea  ·  Sep 20, 2024

6. Fax outlook notification - Print to Fax

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Mary Jean supported this idea  ·  Sep 8, 2024

7. Add ring group to call queues

   23 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mary Jean supported this idea  ·  Aug 31, 2024

8. Enable syncing of contact/address book across all users

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   27 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn more about managing the shared directory of external contacts here!

   Mary Jean supported this idea  ·  Jul 25, 2024

9. Customize Company Contacts / Phonebooks

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mary Jean supported this idea  ·  Jul 25, 2024

10. - cx needs an option an in the online account or app to make the personal contacts centralized.

    5 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mary Jean supported this idea  ·  Jul 25, 2024

11. RingCentral for Intune

    11 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Mary Jean supported this idea  ·  Jul 12, 2024

12. Device Manual Provisioning Feature That Allows The "Username" Field To Be Used As The Extension Number

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Mary Jean supported this idea  ·  Jun 19, 2024

13. Bulk MS teams Disconnect or Reconnect

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    6 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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    Mary Jean shared this idea  ·  Jun 14, 2024

14. Faxing Support for RingCentral Limited Extension

    5 votes

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    0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Mary Jean supported this idea  ·  Jun 5, 2024

15. Video meeting Recordings on Archiver

    9 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mary Jean supported this idea  ·  May 30, 2024

16. Barge a call on a Delegated Line Group using Desk Phone

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mary Jean shared this idea  ·  Aug 30, 2023

17. Add Yealink 79P to device that can receive page

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Mary Jean shared this idea  ·  Oct 27, 2023

18. Generate a Report on User Login/Logout Time in the RC App

    10 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Call Report that will show reason it was declined

    8 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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20. Auto Answer Feature Management

    31 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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