Settings and activity

54 results found

1. RC App Pop Up Notification for Connection Issue

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Mary Jean supported this idea  ·  Aug 20, 2025

2. Add two more drop-down menus in RingCX Digital Disposition (for a total of three) alongside the existing “Notes” text field.

   9 votes

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   New  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Mary Jean supported this idea  ·  Aug 15, 2025

3. Critical Hard Phone Failure Log (e.g., Phone Freeze, Auto Reboot)

   3 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Mary Jean supported this idea  ·  Aug 10, 2025

4. Phone registration Log (Deskphone)

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mary Jean supported this idea  ·  Aug 10, 2025

5. Stop others from spoofing our number

   45 votes

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   Planned  ·  8 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mary Jean supported this idea  ·  Aug 8, 2025

6. N/A Call Scoring

   7 votes

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   New  ·  0 comments  ·  Analytics & Reporting » QOS  ·  Delete…  ·  Admin →
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   Mary Jean supported this idea  ·  Jul 30, 2025

7. Custom Themes in RC App

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mary Jean supported this idea  ·  Jul 16, 2025

8. We would like to partition the corporate directory by site

   12 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mary Jean supported this idea  ·  Apr 30, 2025

9. Ability to force agents back to Available Status from Dashboard

   8 votes

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   Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Mary Jean supported this idea  ·  Apr 11, 2025

10. Ability to set the "Press #" to "Do Nothing"

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Mary Jean supported this idea  ·  Apr 4, 2025

11. Custom Role Creation

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    3 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mary Jean supported this idea  ·  Apr 2, 2025

12. customize column when downloading user list

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    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mary Jean supported this idea  ·  Mar 28, 2025

13. Calendar Presence Is On | O365 Outlook Calendar

    18 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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    Mary Jean supported this idea  ·  Mar 28, 2025

14. Agent States Transition

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    10 votes

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    New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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    Mary Jean supported this idea  ·  Mar 20, 2025

15. Custom Rule for Internal Transfer

    11 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mary Jean supported this idea  ·  Mar 16, 2025

16. Multiple Ringtones for internal/external calls

    17 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mary Jean supported this idea  ·  Mar 13, 2025

17. Permission to Block a User from Having the Visibility of IVRs from other Sites

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mary Jean supported this idea  ·  Mar 13, 2025

18. Ability to Sync the details (ext. number & ext. name) of all RC extensions to MS Teams Direct Routing

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mary Jean supported this idea  ·  Dec 19, 2024

19. Missed call should show on extensions that does not answer call in ring group or call queue

    20 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mary Jean supported this idea  ·  Nov 21, 2024

20. Call Catcher - alternative to voicemail

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Mary Jean supported this idea  ·  Oct 25, 2024