Settings and activity

55 results found

1. Change Audio Format

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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2. Turn off notification under Resource Center Tab in RingCentral App

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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3. Option to delete all SMS and Internal Messages sent and received in the RingCentral Desktop App.

   10 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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4. Status Share can be seen under HUD and once the DND is off, it will clear the status share

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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5. Include SMS on export data fields

   72 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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6. Larger font for "Join from Browser"

   14 votes

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   1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminHarish Narayan (Senior Product Manager, RingCentral) responded

   Guests joining from a browser now see a larger, clearer 'Join from Browser' option, making it easier to get into a meeting. We're also improving the browser join experience for guests on desktop and mobile, expected later this year (Q3 2026). See Joining a meeting from the browser.

   
   

7. Import User's First and Last Name from Microsoft 365 to RC Desktop App.

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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8. Add setting to allow RC desktop app to run in the background at startup

   39 votes

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   3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Hello everyone, this is available in app now. Please ensure you are on the latest version of the app for this functionality. Change how the RingCentral app launches upon startup in desktop app under Settings - General - Launch app at startup.

9. Feature Request: Show outgoing fax number for every user

   26 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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10. Tracking offline and online time in RC Status

    25 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Capture RC App and RC Phone App login information in Audit Log

    28 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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12. Change ring volume: Ability to change ringer volume separate from the app volume (so calls don't get louder or quieter with changes)

    28 votes

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    3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This is planned for November 2023!

13. A LIVE or REAL-TIME SMS STATUS DASHBOARD ON PORTAL / SERVICE WEB

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Option to automatically end the call recording when switching from audio call to video call using RingCentral app

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Internal call recording per user disable feature for automatic call recording

    32 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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