Settings and activity

58 results found

1. Ability to remove the deleted users from the performance report

   28 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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2. Ability to have an emergency 24/7 call queue which can override specified users available hours.

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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3. Sync contacts from portal to deskphones

   54 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Jessa commented  ·  Feb 24, 2021  ·  Edit…  ·  Delete…

   Capability to sync contacts to Cisco phonesIt would be easier if contacts can also be sync to phones.

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4. Automated Text/SMS Response

   45 votes

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   Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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5. Send a Reply Text When a Text is Received

   50 votes

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   Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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6. Automated SMS

   58 votes

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   Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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7. Allow for custom Dial by Name greeting.

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Caller ID name for outgoing text message

   19 votes

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   Future Consideration  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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9. Play announcement "press 1" on call Queue

   36 votes

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   Needs More Information  ·  13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Email to Ringcentral converted to SMS

    36 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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11. Combine HUD and APP into one app

    157 votes

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    Implemented  ·  11 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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12. Toggle from bottom posting posts to top posting posts

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. Export Message History

    5 votes

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    Implemented  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Add an Ignore button so calls can be forwarded while on the Mobile App.

    9 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Adding extra digits to the incoming number

    2 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. Text Message Auditing

    27 votes

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    Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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17. Analytics for video usage

    3 votes

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    Implemented  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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18. Include voicemail calls in call log

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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