Caller ID name for outgoing text message
looking for out going caller ID name feature for text message. that is not currently available. Please add this feature.
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Fernando commented
As a sales company, people will feel more comfortable responding to a text with our company name as the ID. Would help make the customer feel more secure in this scam infested world.
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Jeff commented
Currently The RingCentral apps allows the user to specify the outgoing caller ID number when creating a next text. However, if a new text is created using the More / Text option directly from a voicemail or missed call entry the ID is not displayed, which means a text may be sent from the wrong caller ID. Please use the functionality from the Text option on the left menu to allow us to view and select the intended caller ID. Thanks.
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Peter commented
Customer would like to have a default SMS Caller ID for Jupiter App
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Michael commented
Currently, when texting, the direct line is shown for outbound caller id. Then the user must choose the main company number, as not to give out their direct number to just anyone. before sending text.A preferred method is to be able to set the Main company number as the default or first number.
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Mike commented
When texting and I choose someone from my contact list the wrong caller ID is inserted and I have no way to correct it. This is not a feature, it is a bug that needs to be handled.