Settings and activity

19 results found

1. multi channel call recording should be avaiable regardless if customer have ACE active to the account

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Edit…  ·  Delete…  ·  Admin →
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   Allan John Cardenas shared this idea  ·  Jun 5, 2026

2. SMS Service Canadian Phone Numbers

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   0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Allan John Cardenas shared this idea  ·  May 1, 2024

3. Call handling of the main number when phone status is change

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   0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Allan John Cardenas shared this idea  ·  Mar 15, 2024

4. Call Queue Dialed Number Connecting To External Number

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Allan John Cardenas shared this idea  ·  Feb 2, 2023

5. Call Logs Reports Account Identifier

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Allan John Cardenas shared this idea  ·  Mar 3, 2023

6. Automatic Call Recording (Specific RingCentral Number)

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Allan John Cardenas shared this idea  ·  Mar 27, 2023

7. Determining What Application Is In Use (Mobile App, Desktop App or Soft Phone App)

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Allan John Cardenas shared this idea  ·  May 23, 2023

8. Call Waiting ATA Device

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Allan John Cardenas shared this idea  ·  Oct 4, 2023

9. Bulk Update Voicemail Pin

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Allan John Cardenas shared this idea  ·  Jun 6, 2023

10. Salesforce Call Barging CTD(click to dial)

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Allan John Cardenas shared this idea  ·  Jun 2, 2023

11. Ability to report call issue on all major carriers to the US (AT&T,Verizon, T,Mobile ETC.)

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Allan John Cardenas shared this idea  ·  Dec 4, 2023

12. Ability to check possible reason why calls are getting dropped

    9 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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13. Custom labeling or sorting of call masking numbers

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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14. Template to Change Emergency Response Location for User's Phone

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Fax transmission notification to include copy of fax.

    102 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. Disabling HUD company-wide

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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17. Integrate GoHighLevel, or LeadConnector, with App Connect

    73 votes

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    21 comments  ·  Developer Platform, APIs, & Integrations » Integrations: App Connect  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminByrne (Group PM, RingCentral) responded

    We are excited to announce that a new GoHighLevel integration for RingCentral has been released by our community via App Connect. Go here to learn more:

    https://ringcentral.github.io/rc-unified-crm-extension/crm/gohighlevel/

18. Enable the downloading of Failed Outbound Faxes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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19. Outbound Automatic Voicemail Drop

    272 votes

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    Future Consideration  ·  55 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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