Settings and activity
35 results found
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9 votes
Joshua
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10 votesJoshua
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35 votesJoshua
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192 votesUnder Review ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!
In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.
Joshua
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11 votesJoshua
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6 votesJoshua
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1 voteJoshua
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2 votesJoshua
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1 voteJoshua
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1 voteJoshua
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1 voteJoshua
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1 voteJoshua
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1 voteJoshua
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9 votes
An error occurred while saving the comment Joshua
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The ringtone on RingCentral for Salesforce is somehow loud for other customers. They would like to have the ability to manage their volume calls, the ringer, notifications, etc...
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1 voteJoshua
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2 votesJoshua
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3 votesJoshua
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3 votes
We need the ability to control the notification sound you get in the RingCentral app when a call gets parked. Currently, we have no control over it as it is tied to the "Direct messages" notification setting. If you change the Direct message notification sound, the parked call sound also switches over to that sound. It is very annoying as it makes you think you are getting a direct message every time a call gets parked. Ultimately, I would like to be able to disable the parked call notification all together. So if we had the choice to both change the sound or disable it, that would be a perfect solution.SFDC case number: 16841053SFDC case link: https://rc.lightning.force.com/lightning/r/Case/5002H00001S2vFsQAJ/viewCompany: Roy Robison RV CenterRC UID: 343667048 (43 lines) PSTCurrent Total MRR: USD 1,760.39 Contact Name: Kyle BurgessContact Email: kyle@royrobinson.com