Settings and activity

62 results found

1. Feature Request: Language Selection for Play Hold Time Announcer in RingCX

   7 votes

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   Implemented  ·  1 comment  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Alexander supported this idea  ·  Nov 10, 2024

2. Add Voicemail Transcription for Contact Center

   17 votes

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   Under Review  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Alexander supported this idea  ·  Oct 25, 2024

3. Show Original Callers Number in Caller ID when Transferring calls to External numbers

   98 votes

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   Under Review  ·  19 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Alexander supported this idea  ·  Oct 25, 2024

4. global conference number

   2 votes

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   New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Alexander supported this idea  ·  Oct 12, 2024

5. ringcx reporting

   8 votes

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   Planned  ·  1 comment  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Alexander supported this idea  ·  Oct 12, 2024

6. Ability to Export/Import on the email template, or a restore point.

   3 votes

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   New  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Alexander supported this idea  ·  Oct 8, 2024

7. change dial by directory default audio

   22 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alexander supported this idea  ·  Oct 4, 2024

8. Assign 2 desk phones with 1 line

   44 votes

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   New  ·  13 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Alexander supported this idea  ·  Oct 1, 2024

9. SMS CNAM

   32 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alexander supported this idea  ·  Sep 30, 2024

10. Mobile app as endpoint of RingCX

    43 votes

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    Planned  ·  5 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Alexander supported this idea  ·  Sep 21, 2024

11. Unable to fast forward or rewind while listening to call recordings

    11 votes

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    Needs More Information  ·  1 comment  ·  RingCX » Call & screen recording  ·  Delete…  ·  Admin →
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    Alexander supported this idea  ·  Sep 21, 2024

12. Call Queue Prioritization from the same Primary Members

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alexander supported this idea  ·  Sep 21, 2024

13. pre-recorded messages played on the paging system

    28 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alexander supported this idea  ·  Sep 16, 2024

14. Phonebook Creation and Visibility

    9 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Alexander supported this idea  ·  Sep 10, 2024

15. Fax Cover Page

    12 votes

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    New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Alexander supported this idea  ·  Sep 9, 2024

16. Updating E911 address in Bulk for RC app using RingCentral Portal

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alexander supported this idea  ·  Sep 6, 2024

17. Feature Request: Report on Transferred Call Destinations in RingCX

    15 votes

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    Under Review  ·  5 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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    Alexander supported this idea  ·  Sep 6, 2024

18. Automatically print fax without being required to sign in to RC App

    8 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alexander supported this idea  ·  Sep 3, 2024

19. Synchronization of External Shared Contacts between RingEX and RingCX Directories

    18 votes

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    Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Alexander supported this idea  ·  Sep 3, 2024

20. Stop Standard Users In Setting Their Phones To Silent Tone

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    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Alexander supported this idea  ·  Sep 3, 2024