Settings and activity

40 results found

1. In RingSense, let your customer choose call types from other industries in the organization settings

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Jan 6, 2026

2. Agent Activity Report

   24 votes

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   Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Nov 18, 2025

3. Feature Request: “Text Send Failure” Message on SMS Thread Preview

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Nov 10, 2025

4. Enable Group SMS/MMS Support for Phone Numbers Using Sinch

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   New  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Nov 5, 2025

5. Disable dial pad pop out

   30 votes

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   New  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Oct 15, 2025

6. Customer Visibility and Alerting of "Daily/Monthly Call & SMS Limit"

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   New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Oct 7, 2025

7. RingSense to Salesforce Created By Field

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Edit…  ·  Delete…  ·  Admin →
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   Christian shared this idea  ·  Jun 24, 2025

8. RingSense: Additional Task for AI-driven next steps

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Delete…  ·  Admin →
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   Christian shared this idea  ·  Jun 12, 2025

9. Advanced Call Queue Reporting for Missed Calls

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Jun 6, 2025

10. Shared SMS were multiple users can receive and send SMS on specific number

    1,354 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

    Christian supported this idea  ·  Jun 5, 2025

11. Variables for controlling IVR options - particularly for multiple languages

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  May 30, 2025

12. Ability to Sync the details (ext. number & ext. name) of all RC extensions to MS Teams Direct Routing

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Mar 7, 2025

13. Disable Overall AI Assistant

    27 votes

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    New  ·  8 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Feb 19, 2025

14. Inbound Fax Ringing RC App

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. add HUD feature to apple iphone app.

    122 votes

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    Under Review  ·  25 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Jun 20, 2024

16. Ability to add outdoor intercom devices for intercom feature

    4 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Set Intercom Feature In Bulk.

    64 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Add External Number to Presence or show up Speed dial numbers to phone screen (Phones from RingCentral)

    68 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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19. RingCentral App Access for shared lines extension

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Jun 10, 2024

20. Assigned shared line number to user extension

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Jun 10, 2024