Settings and activity

41 results found

1. Manually change the caller ID for outbound calls from his deskphone

   25 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Mar 11, 2026

2. In RingSense, let your customer choose call types from other industries in the organization settings

   2 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Jan 6, 2026

3. Agent Activity Report

   28 votes

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   Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Nov 18, 2025

4. Feature Request: “Text Send Failure” Message on SMS Thread Preview

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Nov 10, 2025

5. Enable Group SMS/MMS Support for Phone Numbers Using Sinch

   29 votes

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   New  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Nov 5, 2025

6. Disable dial pad pop out

   32 votes

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   New  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Oct 15, 2025

7. Customer Visibility and Alerting of "Daily/Monthly Call & SMS Limit"

   16 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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   Christian supported this idea  ·  Oct 7, 2025

8. RingSense to Salesforce Created By Field

   1 vote

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Edit…  ·  Delete…  ·  Admin →
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   Christian shared this idea  ·  Jun 24, 2025

9. RingSense: Additional Task for AI-driven next steps

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   2 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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   Christian shared this idea  ·  Jun 12, 2025

10. Advanced Call Queue Reporting for Missed Calls

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Jun 6, 2025

11. Shared SMS were multiple users can receive and send SMS on specific number

    1,444 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Jun 5, 2025

12. Variables for controlling IVR options - particularly for multiple languages

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  May 30, 2025

13. Ability to Sync the details (ext. number & ext. name) of all RC extensions to MS Teams Direct Routing

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Mar 7, 2025

14. Disable Overall AI Assistant

    29 votes

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    New  ·  10 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Feb 19, 2025

15. Inbound Fax Ringing RC App

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. add HUD feature to apple iphone app.

    122 votes

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    Under Review  ·  26 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Jun 20, 2024

17. Ability to add outdoor intercom devices for intercom feature

    4 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Set Intercom Feature In Bulk.

    65 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Add External Number to Presence or show up Speed dial numbers to phone screen (Phones from RingCentral)

    69 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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20. RingCentral App Access for shared lines extension

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Christian supported this idea  ·  Jun 10, 2024