Settings and activity

28 results found

1. Improve handling media for Queue events

   3 votes

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   Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   AdminNiki Martschinske (Project Manager, RingCentral) shared this idea  ·  Nov 12, 2024

2. Support interaction logging with no disposition in all applicable embedded CRM integrations

   3 votes

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   Future Consideration  ·  0 comments  ·  RingCX » Integrations & APIs  ·  Delete…  ·  Admin →
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   AdminNiki Martschinske (Project Manager, RingCentral) shared this idea  ·  Nov 12, 2024

3. Feature Enhancement Request: Total Hours/Log-in Time on Campaign Level in Historical Reports

   4 votes

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   Implemented  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   AdminNiki Martschinske (Project Manager, RingCentral) supported this idea  ·  Oct 17, 2024

4. Add wrap up time for RingCX auto-dialer calls (Campaign)

   5 votes

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   Future Consideration  ·  0 comments  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Delete…  ·  Admin →
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   AdminNiki Martschinske (Project Manager, RingCentral) supported this idea  ·  Oct 17, 2024

5. Impersonated admin showing incorrectly in the audit trail

   15 votes

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   Implemented  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   AdminNiki Martschinske (Project Manager, RingCentral) supported this idea  ·  Sep 5, 2024

6. Automatic Replies in Messaging

   8 votes

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   Planned  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   AdminNiki Martschinske (Project Manager, RingCentral) shared this idea  ·  May 20, 2021

7. Ability to Turn Off Calling Out Through Voicemail

   18 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   AdminNiki Martschinske (Project Manager, RingCentral) shared this idea  ·  Sep 15, 2021

8. Ability to disable "unmute with spacebar" in RCV meetings

   43 votes

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   Future Consideration  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   AdminNiki Martschinske (Project Manager, RingCentral) supported this idea  ·  Jan 10, 2025
   AdminNiki Martschinske (Project Manager, RingCentral) shared this idea  ·  Jan 18, 2022

9. Password and PIN Expiration Requirement

   31 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   AdminNiki Martschinske (Project Manager, RingCentral) shared this idea  ·  Sep 15, 2021

10. Interaction w/ IVR Allows Callers to Remain

    25 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Filter download user list

    26 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Notifications: Task assigned/reassigned to me

    86 votes

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    Future Consideration  ·  18 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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13. Alert for when someone is on hold for extended time

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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14. Reduction of RC App-Cloud interface complexity

    97 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Service Web: Port-In Date for Numbers Visible

    28 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. RCV - Bring Back Whiteboard, Annotate, Voting/Raising of Hand Feature in RC Meetings

    124 votes

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    Implemented  ·  29 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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17. Option to always enter Do Not Disturb mode when in a meeting for new RC app.

    220 votes

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    38 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now available for RCV in app! To turn on: navigate to Settings - Video - Allow incoming calls while in a meeting.There is a an on/off option available for enablement. If you would like automatic DND for all calendar events, not just RC Video meetings please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2239

18. Add Remote Control feature to RC Desktop App - Video

    194 votes

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    74 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

    Meeting participants can request remote desktop control while someone is sharing their screen, and the presenter approves with a click. This has been available for some time in video meetings on the desktop app. See Requesting and approving remote desktop control.

    
    

19. While in a direct call my, status is "on a call", a queue call will still ring in; I would like an option to not ring.

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. Improve annotations so they don't automatically disappear

    119 votes

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    18 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

    Presenters can keep their annotations on screen until they choose to clear them, rather than having them fade automatically. Available in video meetings on the desktop app and on the browser. See Using annotations in a meeting.