← RingCentral Ideas

Settings and activity

29 results found

  1. Improve handling media for Queue events

    2 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    AdminNiki Martschinske (Project Manager, RingCentral) shared this idea  · 

  2. Support interaction logging with no disposition in all applicable embedded CRM integrations

    3 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    AdminNiki Martschinske (Project Manager, RingCentral) shared this idea  · 

  3. Feature Enhancement Request: Total Hours/Log-in Time on Campaign Level in Historical Reports

    4 votes
    Implemented  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    AdminNiki Martschinske (Project Manager, RingCentral) supported this idea  · 

  4. Add wrap up time for RingCX auto-dialer calls (Campaign)

    3 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    AdminNiki Martschinske (Project Manager, RingCentral) supported this idea  · 

  5. Impersonated admin showing incorrectly in the audit trail

    15 votes
    Implemented  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    AdminNiki Martschinske (Project Manager, RingCentral) supported this idea  · 

  6. Automatic Replies in Messaging

    7 votes
    Planned  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    AdminNiki Martschinske (Project Manager, RingCentral) shared this idea  · 

  7. Ability to Turn Off Calling Out Through Voicemail

    18 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    AdminNiki Martschinske (Project Manager, RingCentral) shared this idea  · 

  8. Ability to disable "unmute with spacebar" in RCV meetings

    41 votes
    Planned  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    AdminNiki Martschinske (Project Manager, RingCentral) supported this idea  · 
    AdminNiki Martschinske (Project Manager, RingCentral) shared this idea  · 

  9. Password and PIN Expiration Requirement

    29 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    AdminNiki Martschinske (Project Manager, RingCentral) shared this idea  · 

  10. Interaction w/ IVR Allows Callers to Remain

    25 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  11. Filter download user list

    24 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  12. Notifications: Task assigned/reassigned to me

    83 votes
    Future Consideration  ·  18 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?

  13. Alert for when someone is on hold for extended time

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  14. Reduction of RC App-Cloud interface complexity

    97 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Admin →
    How important is this to you?

  15. Change End Button for Host for RingCentral Meetings Rooms for Color Blind Users

    10 votes
    Under Review  ·  0 comments  ·  Events & Video » Legacy Meetings (RCM)  ·  Admin →
    How important is this to you?

  16. Service Web: Port-In Date for Numbers Visible

    28 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  17. RCV - Bring Back Whiteboard, Annotate, Voting/Raising of Hand Feature in RC Meetings

    123 votes
    Implemented  ·  29 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?

  18. Option to always enter Do Not Disturb mode when in a meeting for new RC app.

    216 votes
    37 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    This is now available for RCV in app! To turn on: navigate to Settings - Video - Allow incoming calls while in a meeting.There is a an on/off option available for enablement. If you would like automatic DND for all calendar events, not just RC Video meetings please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2239

  19. Add Remote Control feature to RC Desktop App - Video

    189 votes
    Implemented  ·  71 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?

  20. While in a direct call my, status is "on a call", a queue call will still ring in; I would like an option to not ring.

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
← Previous 1