← RingCentral Ideas

Settings and activity

16 results found

  1. RingCentral "Out of the Box-Store" Program

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joshua shared this idea  · 

  2. Page to Hot Desk Phones

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joshua shared this idea  · 

  3. Ability to prioritize custom rules

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joshua shared this idea  · 

  4. Disable "block all calls" on system mailbox ext.

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joshua shared this idea  · 

  5. We would like to partition the corporate directory by site

    8 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Joshua commented  · 

    We have many sites in our company directory. It would be very beneficial to be able to filter the company directory by site. On top of that, have the default be only your site.

  6. Calls to an IVR w/o a prompt not play a "technical issue" message

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joshua shared this idea  · 

  7. Add Reboot / Resync / Restart All or Multiple Phones at the same time

    21 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. key Template inquiry for yealink

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Apply key template on Presence for yealink device

    32 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Yealink Key Templates

    43 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  11. Apply Key Template for limited extension

    5 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Add Paging and Intercom as options to be added from presence menu on phones.

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Admin Portal IVR Menu - Pls make Text To Speech Box Expandable

    11 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Call waiting for queue calls

    162 votes
    40 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Planned  ·  AdminJessica H. (Admin, RingCentral) responded
    Hello all, wanted to share this video with you, to see if it matches your needs!It’s only a minute long, but note that there is no audio. In this video, a call queue member “SZ” receives and answers a call from the Test 1 call queue.After about 10-15 seconds, you’ll see a call pop-up in the Call Queue Pickup section of the HUD. This is a 2nd call that “SZ” then answers from Test 1 call queue, which puts the first call on hold.If this meets your needs, please let us know. We have also included the KB article.https://www.loom.com/share/59599e5b02a14bb6a84fcf02560a2c68 https://support.ringcentral.com/article-v2/Set-up-Call-Queue-Pickup-Group.html?brand=RC_US&product=RingCentral_MVP&language=en_US

  15. The ability to re-order Custom IVR answering rules

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  16. Account-Wide Holiday Settings and/or Holiday Templates

    232 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US