Settings and activity

81 results found

1. Shared SMS were multiple users can receive and send SMS on specific number

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   315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   Thank you!

   John Erick supported this idea  ·  Jul 15, 2024

2. retrieve the settings if the user was deleted accidentally.

   5 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  Jul 1, 2024

3. RingCentral Feature Request: Improved Voicemail Forwarding for Message Only Extensions

   11 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   John Erick supported this idea  ·  May 30, 2024

4. Ability to listen to voicemail while there is a cloud forwarding from their main RC number.

   4 votes

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  May 29, 2024

5. Automatic Name Retention for Numbers Converted to Contact Center

   8 votes

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   0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   John Erick supported this idea  ·  May 27, 2024

6. outbound dialer

   2 votes

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   Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  May 23, 2024

7. option to disable the notification prompt in RingCentral Phone app

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   2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   John Erick commented  ·  May 7, 2024  ·  Edit…  ·  Delete…

   Current version - 24.1.3.46833

   Save Submitting...
   John Erick shared this idea  ·  May 7, 2024

8. Feature Request: Enhanced Device Presence and Call Monitoring for Mitel 6930 IP Phone

   4 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   John Erick supported this idea  ·  May 2, 2024

9. Analytics

   2 votes

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   Needs More Information  ·  1 comment  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  May 1, 2024

10. pre-recorded messages played on the paging system

    26 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  Apr 30, 2024

11. Turn off voicemail feature when making changes on the acccount.

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  Apr 26, 2024

12. Ability for the Super Admin to Disable voicemail account wide and user level

    15 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  Apr 25, 2024

13. able to set up an alert to email a supervisor when their team's users go into "do not disturb"

    7 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    John Erick shared this idea  ·  Apr 23, 2024

14. Fax report

    28 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    John Erick shared this idea  ·  Apr 8, 2024

15. Call Queue Custom Rule Templates

    22 votes

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    2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  Apr 4, 2024

16. Set a specific 2-digit speed dial for a 4-digit extension when using the intercom

    10 votes

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    0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  Mar 14, 2024

17. Change number in Call handling settings

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    10 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John Erick shared this idea  ·  Mar 11, 2024

18. Call handling

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    John Erick shared this idea  ·  Mar 11, 2024

19. Aside for receiving text and email. We can add a phone call to receive the 6 digit code.

    1 vote

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    John Erick shared this idea  ·  May 24, 2023

20. Super admin should have an option to control the data archive settings for chats, messages, faxes, etc.

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John Erick shared this idea  ·  Jun 2, 2023