Settings and activity

20 results found

1. Analytics regarding Text Messaging/SMS

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   Future Consideration  ·  17 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Sharon supported this idea  ·  May 17, 2024

2. Allow more than one source of SSO for different domains

   55 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Sharon commented  ·  Apr 18, 2024  ·  Edit…  ·  Delete…

   Other industries do this so it is also an expectation that RingCentral should be able to

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   Sharon supported this idea  ·  Apr 18, 2024

3. 911 Alert Routing

   70 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Sharon supported this idea  ·  Apr 11, 2024

4. Audit Trail should include changes made to meetings account settings

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Sharon shared this idea  ·  Aug 3, 2021

5. When changing the email address under user details it would be ideal for it to also update the messages and notifications

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Sharon shared this idea  ·  Sep 20, 2022

6. Need more than one manager for user groups

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Sharon shared this idea  ·  Nov 30, 2022

7. Ability to search on sites under common area phones

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Sharon shared this idea  ·  Mar 7, 2023

8. Customized RCV email template

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   Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Sharon shared this idea  ·  Jun 22, 2021

9. RCscheduler/Outlook Add-in should offer HTML format for meeting invites

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   Under Review  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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   Sharon shared this idea  ·  Aug 3, 2021

10. Ability to search on sites under paging groups-devices to recieve

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sharon shared this idea  ·  Aug 24, 2022

11. Make RingCentral app for android and ios compatible for Microsoft Intune

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    Implemented  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Sharon shared this idea  ·  May 13, 2021

12. Ability to answer Apple Verification Calls

    15 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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13. RingCentral Admin Portal -- Phones & Devices User Phones --> Don't show RC APP status

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Add Dinosaur Emojis to RingCentral Chat

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    3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Now live as of 1/23/24! Please ensure you are on the latest version of the app. Extended Emoji Library coming January 2024!

15. Users - Department Groups (replacing User Groups?)

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Ability to Duplicate User Groups-Copy Members from Existing to Create a New User Group

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. HUD for iOS mobile app

    56 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Sharon commented  ·  Jun 23, 2022  ·  Edit…  ·  Delete…

    PLA-63652
    PLA/Telco to support mThor HUD features pick-up cases

    Background:
    We are trying to support full HUD capabilities on Mobile. Due the nature of presence APIs supported , the users on iOS mobile is not able to support call pick up alert for RC app in background or killed or on a locked iOS device. With only the presence API support Android OS devices can support the notifications for call pick up.

    Proposed Solution:-
    Platform can support start-ring event to alert for supporting the call pickup use cases. This will allow the the mThor to wake up a killed app or , an app in background or on a locked iOS device to have the call pickup alert.

    The priority for HUD support is to support a) Presence Call pickup, b) BCA call pickup, c) Park location scenarios as priority. We will also consider supporting Call queue pickup and Group Call pickup as the next priorities if feasible.

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18. Fax Outbound Caller ID number

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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19. Download User List with All Settings/Permissions etc

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Export an excel file of all users/extensions along with all of their configuration settings.

    7 votes

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    Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Sharon commented  ·  Aug 13, 2021  ·  Edit…  ·  Delete…

    In addition how may rings are set to any forwarding rules such as reing groups

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