← RingCentral Ideas

Settings and activity

58 results found

  1. Allow for control of the various HID devices like Headsets and Clickshare

    10 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  2. Pop up window for Internal Messaging

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  3. Status Share can be seen under HUD and once the DND is off, it will clear the status share

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?

  4. Call Queue Pick up on Mobile app

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  5. have the capability of choosing less Play announcement for IVR

    8 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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  6. Looking to see Custom Status in HUD without having to click the profile picture

    46 votes
    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  7. Tracking offline and online time in RC Status

    25 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  8. Wanted to receive FAX email notifications for faxes sent to an ATA device (in addition to printing)

    14 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?

  9. Change display information for incoming calls

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. Change the label in RingCentral Video Meeting

    8 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  11. Adjust how missed calls are categorized for group calls

    473 votes
    60 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  12. Play Announcement enabled on Stand alone app and web

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  13. A LIVE or REAL-TIME SMS STATUS DASHBOARD ON PORTAL / SERVICE WEB

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  14. Notification for threshold on data retention.

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  15. Ability to turn off call quality survey for agents.

    40 votes
    8 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded
    Hi everyone, while there is great value in understanding the experience of our customers, we have heard the feedback, and we have greatly reduced the frequency of this particular survey on agents calls.

  16. Notifications: Task assigned/reassigned to me

    83 votes
    Future Consideration  ·  18 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
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    An error occurred while saving the comment
    Lynce commented  · 

    When a task it created, there should be an option to sent notification through email or to have at least a pop-up notification from RC Mobile and Desktop App on the set due date of the task.

  17. Add Admin's desktop app as ring option

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  18. Add Status Emoji next to name

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Lynce commented  · 

    To be able to share custom status that would show in the HUB and in the contacts, not just in the messaging thru the RC App.

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