Settings and activity

151 results found

1. Route incoming to an extension based on the caller's area code.

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Oct 16, 2024

2. Include the announcement when the call is being recorded on call recordings

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Oct 7, 2024

3. Turn Custom Rules on and off Via a Physical handset.

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Oct 7, 2024

4. RingCentral app EXE installers. Option to disable update/prompt to update

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Sep 25, 2024

5. Call Trap

   12 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Sep 25, 2024

6. Add the ability to include Limited Extensions in Call Queue groups.

   23 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Sep 18, 2024

7. Allow Super Admin Users to Manage What Counts as an Abandoned Call

   49 votes

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   Implemented  ·  9 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Sep 18, 2024

8. choose which users/extensions will be archived

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Sep 12, 2024

9. Ability to change line 1 and line 2 presence for Deskphones

   10 votes

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   New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Sep 10, 2024

10. Enable Call Queue Pickup Members feature without requiring the "Enable me to pick up a monitored line on hold" option

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 22, 2024

11. Include Cisco ATA 191 for Multi-Devices

    11 votes

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    New  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 19, 2024

12. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    243 votes

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    Planned  ·  50 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 16, 2024

13. Add Yealink conference phones to assisted provisioning

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 15, 2024

14. Release notes do not contain all fixes or modifications

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 14, 2024

15. Visibility of missed calls from call queue on the RingCentral app

    67 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 13, 2024

16. caller id of the caller for transferred calls

    64 votes

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    Implemented  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 8, 2024

17. Status based call handling options

    8 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 8, 2024

18. Rate Center Changes

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 7, 2024

19. Add RingCentral's Messaging to the Embedded Dialer experience in MS Teams

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 7, 2024

20. Enable syncing of contact/address book across all users

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    130 votes

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    28 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn more about managing the shared directory of external contacts here!

    Johnsilou supported this idea  ·  Aug 6, 2024