← RingCentral Ideas

Settings and activity

49 results found

  1. Add more Calendar and Holiday options for Custom Answering Rules

    14 votes
    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nathanael supported this idea  · 

  2. Stop second incoming calls from continually ringing over the top of an existing call

    27 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Nathanael supported this idea  · 

  3. Copy Custom Answering Rules to other Sites

    29 votes
    3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Nathanael commented  · 

    Nine sites....Lucky! We are struggling with this on 150+ sites. I would LOVE to see this feature implemented ASAP.

    Nathanael supported this idea  · 

  4. Add Public Holidays into the Call Queue Schedule

    59 votes
    7 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Nathanael supported this idea  · 

  5. Audit Trail Enhancements

    208 votes
    64 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Nathanael supported this idea  · 

  6. Have Customer Service Record (CSR) available on the Service Web

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nathanael supported this idea  · 

  7. RingCentral Portal Transfers: Search by order no or telephone number

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nathanael supported this idea  · 

  8. Porting process improvement.

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nathanael supported this idea  · 

  9. Porting Mobile Numbers to RC

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Nathanael commented  · 

    I have been able to port mobile numbers for a few years now. Have you tried recently?

  10. Number Porting: Can a sequential number be used to identify number ports to help differentiate them easier.

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nathanael supported this idea  · 

  11. Number Porting: add description field on admin portal for a port to differentiate between ports

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nathanael supported this idea  · 

  12. Service Web: Port-In Date for Numbers Visible

    28 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nathanael supported this idea  · 

  13. Display Device Name on Switch Port Name in RingCentral

    1 vote
    1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Nathanael commented  · 

    JA - so we are on the same page - you want the phone's name in RingCentral's Devices page, to update the hostname on the device at the hardware level?? If so.....this would be a super great feature and I +1 it!

  14. Requested versus Confirmed port date

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nathanael supported this idea  · 

  15. Easily recover accidentally deleted phone numbers (DIDs)

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nathanael supported this idea  · 

  16. Lock Phone Numbers in Portal from Accidental Deletion

    2 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nathanael shared this idea  · 

  17. Add Unassigned Phone from User Page

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nathanael shared this idea  · 

  18. Export List of Phone Devices

    12 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Nathanael supported this idea  · 
    Nathanael shared this idea  · 

  19. Add queues to presence keys

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Nathanael supported this idea  · 
    Nathanael shared this idea  · 

  20. Adjust how missed calls are categorized for group calls

    474 votes
    60 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Nathanael supported this idea  · 
2