Lock Phone Numbers in Portal from Accidental Deletion
I'd love to see a way to "lock" a phone number in the Admin Portal so that it cannot be accidentally deleted. Maybe role-based number deletion, or a PIN that is required to delete "important" numbers?
We have 1000+ numbers in our account and do not want to kill a critical Site number that has been in use for 50 years if we can avoid it.
Nathanael
shared this idea
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Paul
commented
I'd like to add that in the US numbers don't go back to LTS, if we could have an option that states "this number should be retained" even if the user is deleted that would be great, at the moment clients are using spreadsheets and things to manage this... not ideal.
just a tick box in numbers or users "retain number at object deletion" that throws up another "are you sure you want to delete this number, it was flagged for retention?" message when the engineer deletes the user/call queue/whatever