Settings and activity

53 results found

1. For Engage Digital - Add action to perform another check so it will not pushed to that agent who then has to transfer

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Edit…  ·  Delete…  ·  Admin →
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   Christine shared this idea  ·  May 28, 2025

2. Reject incoming calls in the Queue and do not be routed to the next available member.

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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   Christine shared this idea  ·  May 5, 2025

3. Reject incoming calls in the Queue and do not be routed to the next available member.

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Christine shared this idea  ·  May 5, 2025

4. Bulk editing of users in the account

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Christine commented  ·  May 2, 2025  ·  Edit…  ·  Delete…

   Bulk editing of users in the account

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   Christine shared this idea  ·  May 2, 2025

5. prohibit sending SMS

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Christine supported this idea  ·  Apr 13, 2025

6. Increase Data Retention for Automatic Call recording (Data Retention Policy)

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   Under Review  ·  15 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Christine supported this idea  ·  Mar 27, 2025

7. Disable RC Apps side panel feature icons FAX, Message, and Video features from users

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   New  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Christine shared this idea  ·  Mar 24, 2025

8. Ability to disable pop up on the incoming call using RingCentral app

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   Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Christine supported this idea  ·  Mar 14, 2025

9. Text history will show once clicking on new text and typing the contact name - instead of going to the Inbox

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   Christine shared this idea  ·  Mar 13, 2025

10. merged 2 shared lines

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Christine shared this idea  ·  Mar 12, 2025

11. Email notification for changes on the account

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Christine supported this idea  ·  Mar 12, 2025

12. Screenshare Annotation / Drawing Features

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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    Christine supported this idea  ·  Feb 20, 2025

13. Only allow Voicemail greetings to be changed

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Christine supported this idea  ·  Feb 13, 2025

14. RingCentral APP to be added to my apps instead of going to admin portal

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Christine supported this idea  ·  Jan 29, 2025

15. Check Numbers for the CNAM in Bulk

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Christine shared this idea  ·  Dec 11, 2024

16. Modify default voicemail greeting on RC MVP app

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    Christine shared this idea  ·  Dec 10, 2024

17. Missed call should show on extensions that does not answer call in ring group or call queue

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Christine supported this idea  ·  Nov 21, 2024

18. Contact Center Dashboards

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Christine shared this idea  ·  Nov 21, 2024

19. Phone device that automatically pick up calls

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Christine shared this idea  ·  Nov 13, 2024

20. Polycom VVX 450 Auto login

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Christine shared this idea  ·  Nov 12, 2024